The
French are known to bemoan
American
cultural imperialism- the
hegemony of Hollywood, the
primacy of Anglo-Saxon popular
music. Not so Agnès
Touraine. Touraine constantly
strives to tap into the American
psyche to expand her "bookish" company
even further. She is the
chief executive of the third-largest
publishing company in the
world, Vivendi Universal
Publishing (VUP).
Three
years ago, when Touraine started her own multi-media
company in France with 25 employees, she could
not have imagined herself as the CEO of VUP.
Her meteoric rise to power is in part attributable
to the dizzying global culture of mergers and
acquisitions of the late 1990's and part due
to the vision of her boss, Jean-Marie Messier.
Messier is the Chairman of VUP's parent company,Vivendi
Universal, and the man who has occupied center
stage of the global media business ever since
transforming Vivendi from a staid French utility
to a global media giant. During a dizzying
shopping spree in 2001, Messier orchestrated
a series of high-profile strategic deals valued
at $60 billion--the latest being a $10.3-billion
deal with mogul Barry Diller's USA Networks
that would give Vivendi access to more than
84 million US television viewers. Just days
earlier, Messier had put down $1.5 billion
for a 10-percent stake in Charlie Ergen's pay-TV
group EchoStar, itself set to take over rival
DirecTV. EchoStar and DirecTV would together
give Vivendi access to 15 million homes for
its content. Earlier in 2000, Messier bought
Seagram's and its prized Universal Music from
Edgar Bronfman Jr.
In
doing so, Monsieur Messier
became, at 45, by far the youngest
and, arguably, one of the brashest
of today's media barons, putting
his company on an equal footing
with rivals AOL Time Warner
and Disney. To size up Messier's
personality, one only has to
look to the title of his 247-page
autobiography published last
year in France: "J6M.com." The
acronym in the French bestseller's
title stands for "Jean-Marie
Messier, Moi-Même, Maître
du Monde." In English,
that's "Jean-Marie Messier,
Me, Myself, Master of the World."
"He has an incredible
vision. It is astonishing to
see what he has managed to
accomplish in just three years," Touraine
said recently in an interview
at the New York Peninsula Hotel.
She had just flown in from
VUP's headquarters in Paris
and was scheduled to meet with
Messier the next morning at
7:30 AM for their bi-weekly
strategy meeting. They were
scheduled to fly the same day
to Salt Lake City for a corporate
retreat with 25 other executives
to strategize about new products
and services and to explore
the synergies between the various
Vivendi businesses. Touraine,
who became the CEO of VUP last
September, seems like an unusual
candidate for her job. Her
style is in contrast to her
flamboyant boss: she is modest,
low-key and unassuming and,
for the most part, stays out
of the spotlight. She laughs
easily, speaks softly but holds
strong opinions. She also masks
a high-wattage intellect behind
verbal modesty, which is disarming
and charming at the same time.
"I can be replaced easily," she
said. "It is unusual for
a publishing head not to have
a publishing background." But
Touraine's modesty belies her
toughness and considerable
accomplishments. She has a
track record of success and
talent for growing a company
and managing a diverse group
of people. Behind the scenes,
she is every bit as ambitious
as her boss. Touraine has been
largely responsible for the
present global reach of VUP.
She has grown the company to
a $3.4-billion entity that
derives 50 percent of its revenue
from the US, 37 percent from
Europe, and 6 percent from
Latin America.
VUP holds leading positions
in all areas of content creation
including literature, reference,
education, educational software,
games and consumer press. Largely
through Touraine's acumen,
VUP has expanded through a
series of acquisitions to become
the world's number-three publishing
conglomerate.
"I strongly believe that,
in this business, to make a
difference you have to be in
the top three in the world," she
said. "VUP had the largest
market share in France, about
55 percent, but it was vital
for us to expand as France
is a very small part of a huge
market." VUP is also the
world's second-largest educational
and reference publisher behind
the UK's Pearson. It gained
that distinction following
Touraine's 2001 purchase of
one of America's most prestigious
publishers, Houghton Mifflin,
publisher of J.R.R. Tolkien.
Two Houghton Mifflin authors
were recently awarded the Pulitzer
prize: Jhumpa Lahiri for 'Interpreter
of Maladies' (in 2000) and
Philip Roth for 'American Pastoral'(1998).
Touraine also expanded the
games division of VUP by striking
a deal with Tolkien Enterprises
to license a line of "Lord
of the Rings" video games.
Touraine's rise to corporate
power has been partly due to
her talent and partly to luck.
A series of mergers and acquisitions
catapulted her to the position
of CEO in 2001.
After completing a Masters
in Business Administration
at Columbia University in New
York, Touraine joined the Paris
office of McKinsey and Company
in 1981. She was the only woman
consultant in the office at
the time. In 1985, she left
McKinsey to head the Consumer
Publishing Division of Hachette,
one of the most important publishers
in France. In 1995, the entrepreneurial
streak drove Touraine to start
her own multimedia company,
Liris Interactive. Liris was
one of France's first multimedia
start ups.
Started
with 25 people to build education
software, it
was hugely profitable and merged
with Havas at the end of 1997.
Touraine was undoubtedly pleased
as Havas was France's oldest
and largest media company at
the time. Touraine became the
Executive Vice President in
charge of consumer products
of Havas and a member of the
board of directors. The breakthrough
for Touraine came three years
later. In 2000, as part of
Messier's global strategy of
mergers and acquisitions, Vivendi,
then called CGE, bought out
Havas and officially became
Vivendi Universal Publishing.
Touraine was appointed Chairman
and Chief Executive Officer
of the company in September
2001. "When I joined the
subsidiary of Havas," Touraine
said, "I did not know
that one day it would become
a part of Vivendi and I would
be in the executive committee.
It was pure coincidence." The
coincidence has led to rapid
growth for the company and
a big jump in salary, bonus
and stock options for Touraine.
Does
Touraine have any advice
for women seeking success
in
a corporate environment where
so few of them rise to the
top to become CEOs? Speaking
at the recently concluded World
Economic Forum, she articulated
her view: "Women have
to position themselves in the
profit-and-loss side of business
in order for them to lead companies.
The issue is not lack of women
in the pipeline. The problem
is that women are in the wrong
places in the pipeline, and
the pipeline is leaking."
Touraine, who effortlessly
manages to juggle a high-powered
career and a family life that
includes two children, added
that her path had been made
easier by Messier's commitment
to encourage women's growth
at Vivendi.
"Unless stereotypes and
preconceptions about women's
abilities, commitment and leadership
style are challenged at the
very top, women will find it
hard to rise," she said.
Touraine also stressed that
women's self-confidence will
be boosted when the myth of
the "superwoman" is
dispelled. "Most women
are insecure in taking the
risk to become a superwoman," she
said. "It is not necessary
or realistic to aspire to be
an ideal mother, an ideal partner
and an ideal leader."
Asked
about future plans for the
company, Touraine said
that they are closely tied
to tapping into the two significant
trends that are shaping the
publishing industry: digitalization
of content and globalization. "Because
of these two factors, the way
readers will access books in
the future--and who will be
able to access them- will rapidly
change." Touraine explained
that digitalization will allow
content to reside in databases
so that books can be easily
reprinted, re-used and customized
at a much cheaper cost. School
content can, for instance,
be customized for the curriculum
in California versus that in
Florida. Even schoolteachers
in Asia and Africa could access
it in a language and format
suitable for their students.
But this technology is still
five to ten years away.
"Publishing will always
be about talent and good writers,
but technology will certainly
help," said Touraine.
Her own future success will
be measured by how fast she
can adapt VUP to tap into these
emerging technologies and markets.
But with her track record in
multimedia and management she
is well positioned to help
VUP sustain its dominance in
the market.
"As more and more countries
adopt democratic models worldwide,
education will be the key driver
for economic growth," she
said. "My vision is to
tap into these emerging markets
and make books and education
accessible to these countries
through new technologies. It's
a win-win situation for everyone."
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