He
had seen it as a triangle, Howard J.
Rubenstein was saying. Politicians were
at the apex of the triangle, and the
media and clients at the base, and each
in their way had needed one another. "I
didn't have Broadway stars, so I looked
at the politician as celebrities," Rubenstein
went on. "I carved out a niche,
and then business started to flourish." Indeed
it did. Rubenstein Associates now has
430 clients, any number of them with
recognizable names, while Rubenstein
himself is generally regarded as the
leading public relations man in New York.
In other words, he knows the people who
run the city, and they know him, and
that's how things get done.
There
is more to it than that, of course, but knowing the
people who run things--or at least knowing how to get
to them--is not a bad way to start. When Rubenstein
combed through his Rolodex a few years ago--he was
giving himself a party to celebrate his 45th anniversary
as a PR man, and he had to decide whom to invite--he
found he had some 15,000 names and numbers listed.
He winnowed this down to his 3,000 closest friends
and sent out invitations. The party was at Tavern on
the Green in Central Park, and almost everyone he invited
showed up.
Many,
no doubt, were there simply to see and be seen.
This was, after all, New York. But most
were there because they liked and admired Rubenstein. "Because
of Howard, I feel better about me, Sarah, which
means I can go forward with a better life," Sarah
Ferguson, the Duchess of York, told The New York
Times. "With Howard walking by my side,
I am very lucky." The duchess was impassioned,
and why not? A few years before that, Rubenstein
had put her together with Weight Watchers International,
another client, to the mutual satisfaction of
both. Rubenstein often puts people together--politicians,
real estate barons, duchesses, whoever--more
or less with the hope that one hand will wash
the other. Often they do, and synchronicity is
a great help to his PR practice.
Despite
Rubenstein's extraordinary success, however,
few in New York seem to have anything
really nasty to say about him. Even his critics
tend to sound half-hearted. For example, a Times
reporter who left the paper to become an executive
at Rubenstein Associates once said that "working
for Howard lessens one's fear of death." But
that may be taken as a tribute to Rubenstein's
demanding standards rather than a criticism of
the man himself.
Meanwhile,
former Mayor Ed Koch once said that Rubenstein "always supports whoever is the
mayor. It doesn't matter who it is. It could
be Caligula." Apparently, though, Koch was
in a playful mood when he said that, and anyway
he and Rubenstein are still friends.
So
Rubenstein goes on, widening what he calls
his niche in the sometimes murky field of public
relations. It is hard to define the profession
very precisely. Ivy Lee, a former newspaperman,
is usually credited with opening the first PR
firm, in New York before World War I. His most
prominent client was John D. Rockefeller. Lee
advised him to hand out dimes to poor children
as a way of showing his philanthropic impulses.
Lee also invented the Betty Crocker symbol and
the "Breakfast of Champions" slogan
for Wheaties. Meanwhile his great contemporary
was Edward L. Bernays, who also operated out
of New York, and who tried to put public relations
on a scientific footing, often by applying lessons
he had learned from his uncle, Sigmund Freud.
Bernays staged "overt acts"--today
they would be called media events--to awaken
apparently subconscious feelings. "He was
a genius, an absolute genius," Rubenstein
says. When he was in his twenties, Rubenstein
heard Bernays lecture in New York, but was too
much in awe to speak to him. Instead, he recalls,
he went up and shook his hand after the lecture.
Ivy Lee supposedly told Bernays that when they
died public relations as a profession would die
with them. But obviously Lee was wrong, and you
may think of Rubenstein now as inheriting the
PR tradition, perhaps by the laying on of hands,
or anyway by that handshake.
If
the great influence in Bernays' life, though,
was his Uncle Sigmund, the great influence in
Rubenstein's life was his father, Sam, a police
reporter in Brooklyn for the old Herald Tribune. "He
told me, 'Always be nice to other people,'" Rubenstein
says, "and he also taught me to look for
the human element." The Rubensteins lived
in a two-family stucco house on Bay Parkway in
Brooklyn. Young Howard attended Midwood High
School there, and then went on to the University
of Pennsylvania. "'Don't drink and don't
be a playboy,'" his parents told him, he
says, and so he didn't. After graduation, he
was accepted at Harvard Law School, but after
six months he decided he did not like it there
and wanted to drop out. Sam took a train to Cambridge
then and told his son to follow his instincts,
but if he did drop out, he should consider public
relations.
So
Rubenstein moved back to Brooklyn and found
his first client, the Menorah Home and Hospital
for the Aged and Infirm. He wrote speeches and
press releases and was paid $100 a month. Sam
passed the press releases on to his friends and
helped plant them in the papers. Rubenstein's
second client was the Barber and Beauty Culturists
of America. It had headquarters on Flatbush Avenue,
and he was hired to edit its newsletter. In 1954,
however, when it held its national convention
in Atlantic City, he wrote a speech for its president.
The barbers were upset by some bill before Congress
and Rubenstein had the president say, "When
you're shaving your customers, tell them you
oppose this legislation." Then he wrote
a press release about the speech and took it
to the Associated Press, which put it on its
national wire. The Herald Tribune used it on
page one and then it turned up in The Times Sunday
Magazine. Rubenstein had achieved his first PR
coup.
Meanwhile
his office, so to speak, was the kitchen of
the family home on Bay Parkway. However, when
he asked his mother to say, "Rubenstein
Associates," when she answered the phone,
she refused. What if, she said, her aunt or the
butcher was calling?
Rubenstein
moved on then to the police shack, where his
father was based with the other reporters.
But the reporter from the New York Post complained
that he made too much noise and he had to move
on again. He rented a one-man office in downtown
Brooklyn on Court Street. There was a telephone
answering service in the office next to him,
and for $5 a week someone there would pick up
his calls and say, "Rubenstein Associates."
Onward and upward then in the PR game, and getting
to know the right people, even if Rubenstein
didn't quite know it when he did. Rubenstein
did some work for Brooklyn politicians. Abraham
Beame, Hugh Carey, Stanley Steingut and Thomas
Cuite were among them, and later they would become,
respectively, Mayor of New York City, Governor
of New York State, Speaker of the State Assembly,
and Cresident of the New York City Council. Rubenstein's
big break, though, came when he was introduced
to Morris Morgenstern, a real estate man in Manhattan.
Morgenstern wanted publicity, and for $150 a
month plus bonuses, he hired Rubenstein to produce
it.
Look
for the human element, his father had said,
and Rubenstein did. Morgenstern loved to sing,
and Rubenstein took him to a Jewish orphanage,
where, backed by a choir, he sang on a Jewish
holiday. The attention this attracted so delighted
Morgenstern that he gave Rubenstein a $1,000
bonus. He also said he would donate $5,000 to
any charity or organization Rubenstein might
choose if he could get more publicity. "Oh,
I had nerve," Rubenstein says. "I called
Harry Truman at his hotel and said I had $5,000
for the Truman Library." The former president
had only to make a joint appearance with Morgenstern
when he received the donation. Truman did not
mind that, and Morgenstern once again was delighted.
Rubenstein was learning how to make news.
Indeed the young PR man appeared to doing quite
well. He had some 30 clients and he was making
himself known, but he was starting to feel trepidation.
Brooklyn was running down in the 1950s. Its economy
was in decline and it seemed to be losing political
clout. Rubenstein decided that it was no longer
the place for a PR man, and he moved Rubenstein
Associates- by then it had a secretary and a
bookkeeper--to the Woolworth Building in downtown
Manhattan. This was, in its way, a very brave
move. Bay Parkway and Court Street, psychologically
speaking, are farther away from Manhattan than
any mere subway ride. Besides, Rubenstein had
wondered at times whether he really wanted to
do public relations. Sometimes it had seemed
to him to be almost a raffish profession, better
suited for circus barkers or flashy press agents,
say, than for anyone serious. He had even gone
to night school at St. John's University and
gotten a law degree, graduating first in his
class. That way he would have some flexibility.
If he decided to leave PR, he could always practice
law.
But Rubenstein found a wider world in Manhattan
than the one he had known in Brooklyn, and whatever
his misgivings they soon disappeared. It was
one thing to make news with the barbers and beauticians,
but quite another to do it with the people who
run the city. There are, Rubenstein estimates,
some 200 or 300 men and women who do this. Among
them are the owners of the big real estate companies,
the publishers of the four daily newspapers,
executives of the major banks and the representatives
of the city's various ethnic, cultural, educational
and charity organizations. When they coalesce
they can help move New York in a positive direction,
and while Rubenstein does not necessarily include
himself among the two or three hundred, he probably
should. Over the years he has worked with most
of them one way or the other. Sometimes he has
done this with old-fashioned showmanship. Rubenstein
once attached a huge King Kong balloon to the
top of the Empire State Building to get people
to visit the Empire State's observatory. When
the balloon began to collapse, he launched a
new campaign: Would King Kong live?
Sometimes, however, he acts very quietly. He
advised Donald Trump, for example, on how to
deal with his marital problems, and Kathie Lee
Gifford on how to deal with her sweatshop problems.
Meanwhile he has also represented--for years--the
Association for a Better New York. The owners
of the big real estate companies all belong to
it. It is also where Rubenstein first thought
of treating politicians and real estate owners
as celebrities and getting them to make news.
So
here is Rubenstein now, on an ordinary day
in an ordinary week, in his big corner office
on the 30th floor of a skyscraper on Sixth Avenue
and 54th St. He moved there from the Woolworth
Building 31 years ago, when, as he said, his
business started to flourish. He had eight employees
then; he has 190 now. "Today this agency
is involved in a broad spectrum of business and
public policy issues that go to the very heart
of our future as a city, a metropolitan region
and a nation," Rubenstein says. "And
I take enormous pride that the next generation
of Rubensteins are also hard at work in public
relations, a field that requires ethics, energy
and enormous commitment. This is still the best
city in the world to tell your story."
Meanwhile, on this particular day, he arose
in his Fifth Avenue apartment, as he usually
does, at 4 AM. At 6 AM he and Amy, his wife of
43 years, ran four miles, as they usually do,
in Central Park. He was at the office before
8 and was on the phone shortly after. On any
given day, Rubenstein is on the phone some 100
times, either making calls or answering them,
and on this particular day he will return calls
to, among others, Rupert Murdoch, George Steinbrenner,
Veronica Hearst and Sarah, the Duchess of York.
Rubenstein
will also drop in at a reception for Tishman
Speyer Properties at "21," stage
a news coneference for the United Federation
of Teachers and Mayor Michael Bloomberg, hold
a "strategy" session for the Brooklyn
School for Special Children, and attend an awards
ceremony at the National Arts Club. There will
also be more phone calls. When Rubenstein answers,
he will speak very softly and turn his head away
from a visitor. He is giving private advice and,
good professional that he is, he is making sure
no one overhears him.
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