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Valet to be Key Component of Patient Satisfaction at Albert Einstein Medical Center

BEVERLY, Mass. & PHILADELPHIA - 
      Warm smiles and orange jackets are now the norm for patients and 
      visitors using valet service at Albert Einstein Healthcare Network’s 
      major facilities. Since being selected to take over operations from a 
      previous provider at
Posted : Thu, 03 Apr 2008 18:57:46 GMT
Author : MA-CURBSIDE
Category : Press Release
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BEVERLY, Mass. & PHILADELPHIA - (Business Wire) Warm smiles and orange jackets are now the norm for patients and visitors using valet service at Albert Einstein Healthcare Networks major facilities. Since being selected to take over operations from a previous provider at the beginning of March, Curbside, Inc.s attendants have valet parked over 17,000 cars and welcomed even more patients and visitors. Curbside is also running the networks shuttle service and garages both at Einstein at Elkins Park and the medical center.

We selected Curbside, Inc. for its customer-focused philosophy and experience in working with leading healthcare facilities. The partnership between Curbside and AEMC will enable us to continue our commitment to providing the highest quality of care to our patients. It is just one more way to ensure patient satisfaction, said Russ Jones, Einsteins Director of Protective Services.

Curbside is thrilled to have been chosen to provide valet, garage management, and shuttle services for the network, said John Udelson, CEO of Curbside, Inc. Our goal is to ensure that every patient, visitor, and employee is provided a warm greeting and a helping hand. We understand that patients may be overwhelmed or anxious when they arrive at a hospital and that it is often our staff that they look to first for assistance we take this responsibility very seriously.

Valet is provided at all three of the medical centers major entrances (Moss at Tabor, Willowcrest, and Tower Lobby) as well as MossRehab and Einstein at Elkins Park.

About Albert Einstein Healthcare Network

Albert Einstein Healthcare Network is a 1,200 bed integrated delivery network serving the communities of North Philadelphia and Montgomery County, PA. A founding member of the Jefferson Health System, Einstein combines the best of academic medicine and community service, employing nearly 7,000 people, and offering training programs for physician residents and fellows, nurses and other health professionals. The Network provides healthcare services through the Albert Einstein Medical Center and Einstein at Elkins Park hospitals, its MossRehab and Belmont Behavioral Health divisions, Germantown Community Health Services, Willow Terrace (a nursing home), Willowcrest (a center for subacute care), outpatient facilities such as Center One and Einstein Neighborhood Healthcare, network of primary care and specialist practices throughout the community. For more information, visit www.einstein.edu or call 1-800-EINSTEIN.

About Curbside:

Founded in 1997, Curbside is dedicated to maximizing the healthcare experience from the moment of arrival to departure through its leading concierge, valet, shuttle, and garage management solutions. Our business is making each person entering, leaving, and working at each healthcare facility feel valued and supported. For more information on Curbside and its solutions, visit curbside.com or call 866-Curbside.

Curbside, Inc Contact:
Mark Currier, 978-524-0900
Director of Marketing
mcurrier@curbside.com
or
Albert Einstein Healthcare Network, Contact:
Alexis Moore, 215-456-6734
Director of Communications
mooreal@einstein.edu


Copyright © 2008 Business Wire. All rights reserved.



Article : Valet to be Key Component of Patient Satisfaction at Albert Einstein Medical Center
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