SAN FRANCISCO, CA -- 09/09/09 --
In today's challenging economic climate,
e-commerce businesses are finding that online reputation is more critical
than ever to attract and serve customers. When it comes to sharing
information with smaller Web sites, consumer confidence is shaky. A recent
Marketing Sherpa study found that 53 percent of consumers worry about
sharing personal information. To combat consumer fear, TRUSTe, the most
widely recognized privacy seal on the Internet, today announced the launch
of TRUSTe Privacy Services for Small and Medium Businesses. The new
offering allows small businesses the chance to attract more customers and
secure more sales by giving their customers a safe online experience.
Establishing clear policies and disclosures relating to information privacy
is key to establishing customer trust. Yet, in a recent survey, TRUSTe
found that 56 percent of small business owners with Web sites have no
privacy policy and one-third "cut and paste" their privacy policy from
another site. With TRUSTe Privacy Services, small businesses can now get
an affordable and professional privacy policy and the TRUSTe Verified seal
tailored to their specific business needs. Utilizing TRUSTe's advanced
technology to scan for privacy and security threats, TRUSTe is now able to
offer automated privacy services to small businesses.
Importantly, Consumers benefit from being able to rely on TRUSTe to let
them know the small businesses are legitimate and responsible with their
personal information and can call on TRUSTe's long-standing consumer
dispute resolution services to address privacy concerns.
TRUSTe Privacy Services include:
-- TRUSTe Privacy Service provides Small and Medium Businesses a privacy
policy that fits the business' needs and practices as well as meets
TRUSTe's industry standard privacy requirements. Once the business passes
web-based privacy and security scans, the business is awarded the TRUSTe
Verified Seal. TRUSTe also offers A/B testing to measure the level of
transactional improvements from displaying the trustmark. Other benefits
include regular updates on privacy issues, account portal, and effective
consumer dispute resolution services. Pricing starts at $49.00 per month.
-- Basic Privacy Policy allows a small business owner to obtain an
accurate and compliant privacy policy based on their business practices
through TRUSTe's proprietary Privacy Policy Generator, Pricing starts at
$249.00 for the one-time service and does not include the TRUSTe seal.
SMB's with more demanding privacy programs can continue to apply for
TRUSTe's flagship web privacy certification program where they receive
one-on-one privacy consultations from trained online privacy specialists,
customization assistance for privacy disclosures and practices, unlimited
display of TRUSTe's well-established Web Privacy Seal, consumer dispute
resolution services and more. Pricing starts at $849.00 per year.
"Few entrepreneurs give enough attention to Web site privacy and security,
nor do they understand the risks associated," said Fran Maier, CEO of
TRUSTe. "As e-commerce sales rise and small businesses migrate to online
models, TRUSTe is making affordable, easy-to-use privacy services
accessible to companies of all size and type. This inexpensive solution
will help small businesses build their brand reputation in order to address
the needs and concerns of online customers, leading to greater trust and
increased sales conversion rates."
"The retail industry has changed dramatically within the last 10 years, and
credibility is paramount to compete. Privacy services from TRUSTe are a
perfect solution for us -- for everyone starting out -- because it's easy
to lose business when a Web site does not look secure to a potential
customer," said Wesley Cutlip, CEO of StoneRose Productions. "As an
entrepreneur with a limited budget, improved standards in consultation
dealing with any aspect of business is key in making my dollar work for
me. TRUSTe's SMB privacy services are simple to integrate because they are
so easy to understand, and using their services allows more time for me
to concentrate on my customers."
For more information on TRUSTe site services, go to www.truste.com. To
learn more about the importance of privacy for small businesses and get
some useful tips, go to http://www.truste.com/smb/web_site_tips.html
About TRUSTe
TRUSTe Privacy Seals help consumers click with confidence by guiding them
to trustworthy Web sites. Thousands of Web sites rely on TRUSTe industry
best practices to help them make the right decisions about privacy and
protecting confidential user information. Half of the top fifty Web sites
are certified to TRUSTe's leading practices including, Disney, eBay,
Facebook, Intuit, Microsoft and Yahoo. To find out more about privacy,
visit http://www.truste.com.
TRUSTe Official Blog: www.truste.com/blog
TRUSTe on Twitter http://twitter.com/TRUSTesmallBiz
Additional Testimonials from TRUSTe Small Business Customers
Sasha Givency, WorldDanceShop.com
"In the retail industry, most of our sales come through online channels, so
our Web site is critical. I have been looking for different ways to build
credibility for my own Web site, and I'm thrilled that TRUSTe is offering
this service. Finally there is a solution that takes the legalese out of
privacy and makes it simple so that entrepreneurs like me can understand."
Justin Severidt, DiscountFlea.com
"I'm looking for ways to get ahead of the competition and increase sales,
and one of the ways I'm doing that is by managing my Web site's reputation.
TRUSTe is a great option for me -- as an entrepreneur with a limited
budget, I have never had an IT consultant or an in-house lawyer -- they
walked me through what I needed to do to make my Web site in compliance and
my customers safe."
Peter Ellinwood, GreenPoma.com
"When we were preparing to re-launch our Web site last month, our search
engine marketing firm advised us to add a privacy seal to instill visitor
confidence and boost conversion rates," says Peter Ellinwood, owner of
GreenPoma.com. He adds, "Our due diligence showed TRUSTe to be the
best-in-class product for a small business like ours and we are pleased with
the advantage the seal brings to our online business."
Contact:
Carolyn Hodge
TRUSTe
(415) 520-3415
chodge@truste.com
Whitney MacDonald
Access Communications
(415) 844-6294
wmacdonald@accesspr.com