Outsourcing is cost-effective when buyer and provider both understand and trust each other quite well. Taskcity offline service can leverage to build a trusting relationship with their customers and help them obtain the assurance of a well-executed project.
San Jose, CA (PRWEB) November 9, 2009 -- Taskcity, a global outsourcing and freelance work resource, strives to bring quality to online outsourcing marketplaces.
Compared with traditional outsourcing, it is fairly recent that the online service model starts to expand. While the online model brings many benefits to those who are looking to find subject matter expert in a quick and cost-effective way, there is still much to be desired in order for the customers to walk away feeling happy. According to a survey conducted by Taskcity, offline service is believed to have contributed to the high level customer satisfaction. This value-add offline service will be free to enjoy in November for a half year.
"Experiences with product or service are critical in driving customer satisfaction. For project managers, small business owners, anyone who hires online for their projects, collaborating with a supplier selected on the Internet easily introduces some level of risk. It is a known fact that a trusting relationship helps cement the success of business deals," said Wayne Zhang, Taskcity President and CEO.
To help provide better assurance for customers is what originally motivated Taskcity to implement its project management and consultation services. It is value-add and aims to reduce the uncertainty that is usually associated with online project management. This is a solution that helps to address the enhancement of user experience. So, in addition to what usually defines an online outsourcing service provider, a marketplace where people post projects for others to bid on, Taskcity offers a host of offline supporting service to make sure that its products go beyond what others have.
At Taskcity, users do not work alone. They can always expect responsive and comprehensive support from Taskcity's team composed of experienced project managers and engineers. They will assist users to post project, review candidates, monitor project progress, set project milestones and provide technical consultation. The services cover every stage of the process undergone by a typical outsourced project.
About Taskcity
With locations in San Jose, California and Beijing, China two of the most technologically advanced areas of the world, Taskcity is able to obtain the most skilled Information Technology (IT) specialists from all over the world. Providers on Taskcity were divided into 32 common categories and 113 technical keywords. More than 100 new projects are posted every day. For more information, please visit www.taskcity.com, or call 1-877-529-2729.
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