Advanced solution results in money saving processes and improved customer service
WEST HILLS, Calif., March 18 /PRNewswire-FirstCall/ -- Full-Service Banking (FSB) Solutions, a leading provider in branch automation and lending origination products and services and a division of S1 Corporation , today announced that Sterling Savings Bank -- a subsidiary of Sterling Financial Corp. and a leading commercial bank in the Western U.S. -- is implementing fully integrated front counter Teller Deposit Automation. The solution automatically reads and captures transaction data and item images, improving transaction time and giving branch personnel more face-to-face interaction with customers.
The solution is now being rolled out to Sterling's 178 branches as part of their continuous improvement business strategy to increase revenue, reduce costs and enhance customer service by truncating paper checks and eliminating paper at the first point of presentment. The complete end-to-end software solution features seamless integration of FSB Teller with Open Solution's TotalPLUS core processing platform, Goldleaf's image capture technology, and Orbograph's IQUA and image recognition.
According to Kade Peterson, SVP and banking support director at Sterling, "This solution set provides an important competitive advantage for us to reduce unit costs while improving our customer experience. Our ability to reduce data entry at the teller station and focus on our customers gives us that opportunity. The tight integration with FSB Teller was critical to making this happen."
Bob Pill, General Manager of FSB-Solutions, agrees. "To truly achieve the results we were looking for, we needed to understand what would bring about the best return on our client's investment. The seamless interface we provide for Teller Deposit Automation ensures that our client's teller lines will not only continue uninterrupted, but will actually see increased efficiencies."
"This solution really changes the face of retail banking," Peterson added. "FSB has proven their expertise, ability to deliver quality and on-time product, and eagerness to work so well with our other business providers to deliver what we needed."
About Sterling
Located in Spokane, WA, Sterling Savings Bank has 178 depository branches located throughout Washington, Idaho, Oregon, Montana and California. The Washington-state chartered commercial bank, which opened in 1983 as a stock savings and loan association, has $12 billion in assets and more than 2,500 employees.
Sterling Financial Corporation is a bank holding company, of which the principal operating subsidiaries are Sterling Savings Bank and Golf Savings Bank. Sterling Savings Bank is a Washington State-chartered, federally insured commercial bank, which opened in April 1983 as a stock savings and loan association. Sterling Savings Bank, based in Spokane, Washington, has financial service centers throughout Washington, California, Oregon, Idaho and Montana. Through Sterling Savings Bank's wholly owned subsidiaries, Action Mortgage Company and INTERVEST-Mortgage Investment Company, it operates loan production offices throughout the western region. Sterling Savings Bank's subsidiary Harbor Financial Services provides non-bank investments, including mutual funds, variable annuities and tax-deferred annuities and other investment products through regional representatives throughout Sterling Savings Bank's branch network.
About FSB-Solutions
FSB-Solutions is an industry leader in branch automation and lending origination products and a division of S1 Corporation . FSB- Solutions' products are currently installed in over 1,000 financial institutions at some 100,000+ workstations. FSB-Solutions combines the strengths of two great product suites, FSB Branch Automation and FSB Lending Solutions, with a robust development, support, and services organization dedicated to superior customer care and the delivery of value-generating Branch Automation and Credit Origination solutions for the financial industry. Additional information about FSB-Solutions is available at http://www.fsb-solutions.com/ or by phone at 818.577.2229.
About S1 Corporation
S1 Corporation delivers customer interaction software for financial and payment services and offers unique solution sets for financial institutions, retailers, and processors under three brand names: Postilion, S1 Enterprise and FSB-Solutions. Additional information about S1 solutions is available at http://www.s1.com/, http://www.postilion.com/, http://www.s1enterprise.com/, and http://www.fsb-solutions.com/.
Forward-Looking Statements
This press release contains forward-looking statements within the safe harbor provisions of the Private Securities Litigation Reform Act. These statements include statements with respect to our financial condition, results of operations and business. The words "believes," "expects," "may," "will," "should," "projects," "contemplates," "anticipates," "forecasts," "intends" or similar terminology identify forward-looking statements. These statements are based on our beliefs as well as assumptions made using information currently available to us. Because these statements reflect our current views concerning future events, they involve risks, uncertainties and assumptions. Therefore, actual results may differ significantly from the results discussed in the forward-looking statements. The risk factors included in our reports filed with the Securities and Exchange Commission (and available on our web site at http://www.s1.com/ or the SEC's web site at http://www.sec.gov/) provide examples of risks, uncertainties and events that may cause our actual results to differ materially from the expectations we describe in our forward-looking statements. Except as provided by law, we undertake no obligation to update any forward-looking statement.
FSB-Solutions
