SCOTTSDALE, AZ -- 11/03/09 --
Sage North America, which provides business
management software and services to more than 2.9 million small and
mid-sized businesses in Canada and the United States, today announced CRM
industry analyst Brent Leary will present Social CRM trends at Sage Summit,
the company's North American customer conference being held November 9-11
at the Georgia World Congress Center. Leary's Wednesday, November 11th 8:30
a.m. EST session will also be available via live Webcast for remote
participants, and a recording will be available for later viewing. Sage
Summit and Webcast session participants can receive a Social CRM eBook from
Sage, authored by Leary. A social media version of this press release with
additional content is available at http://pitch.pe/32175.
Sage Summit attendees can register for Social CRM trends session CRM35, and
live Webcast participants can pre-register at
www.sagecrmsolutions.com/socialcrm.
Leary's "Industry Trends In Social CRM" presentation will help attendees:
-- Incorporate a social philosophy into their traditional CRM strategies
to meaningfully connect with today's socially-empowered customers;
-- Improve lead generation and sales using a complete view of their
prospects' and customers' online profiles; and
-- Manage ongoing Social CRM activities within Facebook, Twitter(TM) and
other online forums.
Brent Leary is a CRM industry analyst, advisor, author, speaker and award
winning blogger. He is co-founder and partner of CRM Essentials LLC, an
Atlanta based CRM advisory firm covering tools and strategies for improving
business relationships. His clients include Research In Motion®, Sage,
Microsoft®, Intuit®, Cisco® and the State of Georgia's Department of
Economic Development.
Leary was recognized by InsideCRM as one of 2007's 25 most influential
industry leaders, and is a past recipient of CRM Magazine's Most
Influential Leader Award. He serves on the national board of the CRM
Association, and as a subject matter expert for the Small Business
Technology Task Force. He has been quoted in several national business
publications, including the Wall Street Journal, Newsweek and Entrepreneur
magazine.
In 2009, Leary co-authored "Barack 2.0: Social Media Lessons for Small
Business." He has written regular online columns for Inc. and Black
Enterprise magazines, and for popular business sites including American
Express® OPEN Forum®. He also produces and hosts the popular
"Technology For Business $ake" Internet radio program. His blog is
http://BrentLeary.com and on Twitter he is found
at http://twitter.com/brentleary.
To learn more about Sage Summit and to register for the conference please
visit: http://www.sagesummit.com/.
About Sage North America
Sage North America is part of The Sage Group plc, a leading global supplier
of business management software and services. Sage North America employs
more than 4,100 people and supports nearly 2.9 million small and
medium-size business customers. The Sage Group plc, formed in 1981, was
floated on the London Stock Exchange in 1989 and now employs 14,500 people
and supports 5.8 million customers worldwide. For more information, please
visit the Web site at www.sagenorthamerica.com.
© 2009 Sage Software, Inc. All rights reserved. Sage, the Sage logos, and
the Sage product and service names mentioned herein are registered
trademarks or trademarks of Sage Software, Inc. or its affiliated entities.
All other trademarks are the property of their respective owners.
Media Contact:
Ryan Zuk
Sage North America
480-368-3818
ryan.zuk@sage.com