FT. LAUDERDALE, FL -- 02/14/08 --
PhoneFusion, the leading provider of
reliable communications solutions to businesses of all sizes, today
announced that the company will attend the ICMI Call Center Demo &
Conference in Miami, Florida, Feb. 13-15, 2008. Exhibiting in booth #B1,
PhoneFusion will showcase several enhancements to the Intelegen(TM)
enterprise class contact center including:
-- A flash executable Administrative Management site
-- Preview dialing mode
-- Manual dialing/call tracking mode
PhoneFusion is focused on making it easier for businesses to manage and
benefit from Intelegen's sophisticated feature set.
About PhoneFusion Intelegen
PhoneFusion Intelegen is a hosted Virtual Automated Call Distribution (ACD)
and Predictive Dialing system that provides support for at-home agents,
call centers and multiple site locations. PhoneFusion Intelegen allows
businesses to maintain a workforce of at-home or on-site agents with no
special hardware or software required and provides for integration with
existing telephone systems, databases and all CRM tools. In addition, the
call tracking features of PhoneFusion Intelegen assist clients in analyzing
and managing their business communications. By easily scaling up or down on
demand, PhoneFusion Intelegen gives corporations a cost-reduction solution
to meet any business fluctuation.
For more information on PhoneFusion Intelegen, please visit
Intelegen.phonefusion.com
About PhoneFusion
PhoneFusion is a leading provider of reliable communications solutions to
businesses of all sizes. The company's portfolio of Unified Communications
and Fixed Mobile Convergence products brings together all modes of
communication -- from mobile phones to traditional landlines to VoIP to
Business Intelligence Suites and Distributed Call Centers -- into one,
single, manageable source. With PhoneFusion, organizations can confidently
manage their daily business communications from any location, any device,
at any time of day. PhoneFusion is based in Ft. Lauderdale, FL. For more
information on the company and its products, please visit them online at
www.phonefusion.com.
PR Contacts:
Kim Miller
Tier One Partners
(781) 303-0222
kmiller@tieronepr.com
Ann Marie Ricard
Tier One Partners
(206) 792-3277
aricard@tieronepr.com
