Best Practice Implementation Starter Kit for Core IT Processes Provided Free of Charge to Benefit All Types of Organizations PITTSBURGH, July 22
PITTSBURGH, July 22 /PRNewswire/ -- Pepperweed, an expert and certified
provider of IT management consulting services, today announced that it is
making its Pepperweed Process Model available free of charge to the industry.
For the first time, all organizations will have access to Pepperweed's
"Enterprise Resource Planning (ERP) for IT" free process model, which provides
IT process improvement and best practices starter content. The model,
available for download on the company's Web site, offers valuable guidance on
how to govern, manage, control, operate and secure the IT function.
Greg Downer, vice president of IT management consulting for Pepperweed,
explains the company's bold move: "We value simplicity and take great pride in
being a trusted advisor to our customers as well as to the IT industry as a
whole. We truly believe organizations need to shift their attention to process
improvement risk areas, like management commitment and cultural adoption, and
that organizations should spend less time on policy and process design. By
making our policy and process documentation free of charge, we are making that
shift a reality for every organization."
The model's foundation is based on generations of Pepperweed intellectual
property used in a variety of IT process improvement consulting engagements
with Fortune 1000 companies. The model, which is an integral tool for
compliance auditors, leverages various IT frameworks and standards, including
ISO/IEC 20000, ITIL, IBPL, ITGI, PMI, ISO 27001, COBIT and BPMN.
Each process has policy level details for benefits, controls, goals,
metrics, policies, roles and specifications. But the model also goes deeper,
providing process diagram and physical flow charts, all the way down to
detailed work instructions -- creating the power to highlight the value of IT
within the organization. The model was designed with product neutrality in
mind, simplifying alignment with mixed toolsets, which are the reality in most
organizations.
The Pepperweed Process Model is available for online viewing and free
download at http://www.pepperweedprocessmodel.com.
About Pepperweed
Pepperweed Consulting was founded in 1996 to fulfill a need for quality IT
management tools and specialists. Today, Pepperweed is recognized for its
unique ability to provide IT Management Consulting services by focusing on a
healthy balance of people, process and technology. Pepperweed helps IT
organizations extend their service capabilities by drawing from expertise and
certifications in ITIL, PMI, ISO, Six Sigma, ISACA, COBIT and other leading
standards. For more information, visit http://www.pepperweed.com.
SOURCE Pepperweed
