SUNNYVALE & SANTA CLARA, Calif. - (Business Wire) PanTerra Networks (
www.panterranetworks.com), a leading provider of on-demand unified communications services for small and mid-sized businesses, and Edgewater Networks, Inc. (
www.edgewaternetworks.com), a leading developer of VoIP networking and security products for service providers and enterprises, today announced that PanTerra Networks has joined the Edgewater Networks Plug & Dial Alliance Program.
The Plug & Dial Alliance program provides interoperability testing for multi-vendor VoIP networking environments and automated setup of customer premises equipment including many brands of SIP-based IP phones. Through interoperability and certification with Edgewater Networks’ EdgeMarc Network Services Gateways and the EdgeView VoIP Support System, the Plug & Dial Alliance program brings technology partners together to simplify and automate the delivery of VoIP for enterprises and service providers.
“PanTerra is committed to providing industry leading Software-as-a-Service (SaaS) solutions, and to that end each component in our platform plays a critical role. We will continue to seek alliances such as the one we have formed with Edgewater Networks to ensure that the delivery and overall quality of our services, exceed our customers’ expectations,” said Arthur Chang, CEO of PanTerra Networks.
PanTerra Networks has maintained a broadband agnostic, or “bring your own broadband” philosophy, because it allows customers greater flexibility to quickly and easily connect to PanTerra’s suite of services without geographic limitations. With the rapid and ongoing global adoption of business-class voice services, a leading component of PanTerra’s SaaS platform, managing Quality of Service (QoS), in a “bring your own broadband” network has always been a prime focus. Through the alliance and interoperability testing PanTerra Networks can now take advantage of the advanced QoS capabilities of the EdgeMarc Network Services Gateways to provide a predictable, high quality VoIP experience for customers.
EdgeMarc Network Services Gateways are flexible, all-in-one devices that reduce cost and simplify the deployment of converged voice, video and data services for enterprises and service providers. The EdgeMarc Network Services Gateway combines multiple voice and data features including IP routing, a VoIP aware NAT/Firewall, VoIP survivability, traffic shaping, prioritization, passive call quality monitoring and more. The EdgeMarc is a part of a complete solution from Edgewater Networks that also includes EdgeConnect Power Over Ethernet (PoE) switches and the EdgeView VoIP Support and Reporting systems. EdgeConnect PoE switches are easy to use and ideal for converged voice and data networks. They are remotely manageable and provide the quality of service (QoS) in the Local Area Network needed to ensure high voice quality. The EdgeView VoIP Support System simplifies the troubleshooting of voice quality problems. It provides real-time alerts based on administrator defined call quality thresholds using Mean Opinion Score (MOS) analysis. EdgeView Reports is an advanced yet easy-to-use reporting tool that provides valuable VoIP performance information to network planners, operators, product managers, executive management teams and end-users.
“We are very pleased that PanTerra has joined the Plug & Dial Alliance program,” said Dave G. Norman, Chief Executive Officer of Edgewater Networks, Inc. “The Plug & Dial Alliance was created to provide a vehicle for service providers to reduce costs and increase customer retention. PanTerra’s use of the EdgeMarc Network Services Gateway underscores their commitment to delivering high quality VoIP services that truly standout.”
About PanTerra Networks
PanTerra Networks is a leading provider of on-demand unified communications Software-as-a-Service (SaaS) solutions for small and medium sized businesses. The Company's Smartsuites provide a complete set of communication, collaboration, call center and messaging services including unlimited voice, web meeting and conference, secure instant messaging, multimedia conferencing, remote desktop sharing and ACD/call center services delivered in a single easy to provision and easy to use and administer interface. Smartsuites have the ability to tightly integrate with other business applications like Salesforce automation, which makes it an ideal productivity tool. PanTerra's Smartsuite on-demand services keep capital investment low and align operating expense to business value. Smartsuites are co-branded and re-sold exclusively through service providers, distributors and resellers. The Company is headquartered in Sunnyvale, California. For more information, visit http://www.panterranetworks.com or contact Mike Reinhart at 408.702.2240.
About Edgewater Networks, Inc. - Converged Networking. Simplified.
Edgewater Networks develops networking and security products that ensure the secure and reliable delivery of IP based voice and video for service providers and enterprises. EdgeMarc Network Services Gateways provide a VoIP aware NAT/Firewall, with survivability and QoS. EdgeConnect PoE switches simplify administration and QoS, the EdgeView Reports Server provides visibility into VoIP network performance and the EdgeView VoIP Support System eases the setup, monitoring and management of VoIP endpoints.
Edgewater Networks’ award-winning solution simplifies setup and management of converged networking applications and provides proven operational savings from the remote office to the core of the network.
For more information about Edgewater Networks, Inc. please visit the company’s website at www.edgewaternetworks.com or contact Dave Martin at 408.351.7209.
Edgewater Networks, Inc.
Dave Martin, 408-351-7209
Vice President, Marketing
or
PanTerra Networks, Inc.
Mike Reinhart, +1-408-702-2240
Director of Marketing
press@panterranetworks.com
http://www.panterranetworks.com
