New Prebuilt Integration Provides a Holistic View of Customer Data Across On Demand and On Premise CRM Deployments REDWOOD SHORES, Calif., Aug. 27
REDWOOD SHORES, Calif., Aug. 27 /PRNewswire-FirstCall/ --
News Facts
-- Oracle (Nasdaq: ORCL) today announced the new Oracle(R) CRM On Demand
(http://crmondemand.oracle.com/en/index.htm) Integration to Siebel CRM
(http://www.oracle.com/applications/crm/siebel/index.html), a comprehensive,
prebuilt integration that creates a single customer view across on-demand and
on-premise CRM deployments.
-- Oracle provides a holistic view of the sales pipeline for sales and
executive managers and the ability to perform analytics against it by
synchronizing key customer data from Oracle CRM On Demand and Oracle's Siebel
CRM.
-- This integration helps companies that need on-premise functionality
for deep industry and process-centric CRM and fast, easy-to-use on-demand CRM
for remote offices and mobile sales and marketing professionals.
-- Based on Oracle's standards-based Oracle Application Integration
Architecture (http://tinyurl.com/5hhwqv) and Oracle Fusion Middleware
(http://www.oracle.com/products/index.html#middleware), Oracle CRM On Demand
Integration to Siebel CRM reduces integration risk and helps solve the data
silo problem through prebuilt integration between on-premise and on-demand
CRM.
-- Oracle CRM On Demand Integration to Siebel CRM enables customers to
use fewer IT resources than custom integrations because it is prebuilt and
designed for rapid deployment.
-- Customers can immediately begin supporting multiple Oracle CRM On
Demand instances with the choice of on-demand, on-premise or both integrated
together.
-- With a single customer view, Oracle CRM On Demand Integration to
Siebel CRM provides organizations using Siebel CRM with the flexibility to
easily integrate features of on-demand CRM to quickly add new sales users for
new divisions, geographies or product lines.
-- As business requirements evolve, organizations can synchronize
customer data in real time, administer integration at the transaction level
and leverage Siebel CRM data quality management tools.
Supporting Quotes
-- "The debut of Oracle CRM On Demand Integration to Siebel CRM is an
industry-defining step, allowing organizations to quickly and effectively
realize the benefits of an integrated CRM system," said Oracle Senior Vice
President of CRM Anthony Lye. "The deep functionality of on-premise CRM and
the rapid deployment and ease-of-use capabilities of on-demand CRM are now
powerfully combined for organizations to extract even further value from their
Oracle investments."
Supporting Resources
-- Oracle CRM On Demand: http://tinyurl.com/5zcusp
-- Siebel CRM: http://tinyurl.com/2zj8u8
-- Oracle Social CRM Applications: http://oracle.com/socialcrm
-- Oracle Application Integration Architecture: http://www.oracle.com/aia
About Oracle
Oracle (NASDAQ: ORCL) is the world's largest enterprise software company.
For more information about Oracle, please visit our Web site at
http://www.oracle.com.
Trademark
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affiliates. Other names may be trademarks of their respective owners.
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SOURCE Oracle Corporation
