TAMPA, Fla. -
Numara Software, Inc., a leader in service desk management solutions for
IT professionals, today announced that Numara Asset Manager, a service
desk solution designed to provide a picture-perfect understanding of and
insight into an organization
’s IT assets, is
now Microsoft
® Windows Vista
®-Compatible.
The solution
’s easy installation, deployment
and audit procedures allow businesses to quickly assess their current IT
landscape and efficiently develop plans for the future of their
department and the business.
“Effective asset management tools are a
critical component of any IT department, regardless of the type of
business,” said David Weiss, president and CEO
of Numara Software. “Whether you’re
a CIO looking to increase return on IT assets, a security manager
assessing your network’s software
vulnerability, a help desk technician dealing with a trouble ticket or
even a company considering migration to Vista, Numara Asset Manager will
help you best serve your organization by providing up-to-date
information on all IT assets.”
Along with Vista compatibility, Numara Asset Manager’s
newest version offers a range of enhanced functionality that allows
customers to maximize service desk efficiency, control IT costs through
automated inventory and manage software assets to ensure 100% compliance
visibility. Features of the solution include:
Detailed Asset Information
By providing valuable information about the usage of individual assets,
Numara Asset Manager helps businesses identify cost-saving
opportunities, address weak points in network security and improve help
desk technician efficiency. Immediate access to detailed information on
installed software, hardware configuration and the location of each PC
allows IT departments to maintain compliance by accurately determining
which assets are necessary, which are under or over utilized and which
must be adapted to the levels of standardization across the business.
Dynamic Business-Level Reporting
Using Numara Asset Manager’s customizable
dashboard interface and detailed asset information, CIOs and IT
technicians can compile dynamic business level reports to help drive
increased ROI, set budget levels and avoid costly licensing violations.
The solution can reduce costs of major IT initiatives by up to 40%, save
up to 25% in software licensing and improve help desk ticket turnaround
by nearly 100% through its ability to automate and centralize data
collection.
Vista Migration Planning
The new version of Numara Asset Manager allows IT departments to better
plan for enterprise-wide upgrade projects, including customers planning
to migrate to Vista. The new Vista migration planning reports provide
critical information required to properly plan and budget for a Vista
migration. Furthermore, enhanced “what if”
planning tools create template-based queries to help with project
planning and budgeting.
“As companies plan to upgrade to Vista, it’s
imperative that they have a clear understanding of all of their IT
assets,” said Tony Thomas, product manager of
Numara Software. “The hardware and software
costing wizards from Numara Asset Manager allow organizations to more
easily identify which machines on the network do not meet minimum
standards for Microsoft Vista.”
For more information on Numara Software solutions, visit www.numarasoftware.com/AssetManager.asp
About Numara Software, Inc.
Founded in 1991, Numara Software, Inc. (formerly Blue Ocean Software) is
a global provider of service desk management solutions for help desk and
customer support professionals who need to simplify and gain control
over their increasingly complex environments. The Numara Software
trusted solutions address critical IT and support functions, such as
customer service desk, IT help desk, asset management, software patch
and deployment, and network monitoring.
With its two flagship products, Numara Track-It! and Numara FootPrints,
and more than 50,000 customer sites worldwide, Numara Software is the
service desk management leader for small to mid-sized enterprises. To
register for a one-on-one guided walkthrough, attend a webinar or
download a trial, please call (800) 557-6970 or visit: www.numarasoftware.com.
Numara Software, Inc.
Mary Maloney, 813-227-4685
mary.maloney@numarasoftware.com
or
Greenough
Communications
Liz Boal, 617-275-6522
lboal@greenoughcom.com
