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NextLevel Internet Celebrates its 10-year Anniversary with Exponential Growth Due to Exceptional Customer Service

Posted : Tue, 10 Nov 2009 13:06:52 GMT
Author : NextLevel Internet, Inc.
Category : Press Release
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SAN DIEGO, Nov. 10 /PRNewswire/ -- NextLevel Internet, Inc., Southern California's leading mission critical Internet access provider, today announced that the company is celebrating its 10-year anniversary. Founded in 1999, NextLevel Internet is a business-to-business VoIP, Internet, co-location and managed data services provider that matches its customers' needs with the highest quality deliverables and customer service available. The company specializes in providing service to companies whose loss of Internet connection will result in the loss of life, money, or reputation.

NextLevel Internet began its operations to support local San Diego businesses that were being under serviced with their Internet, co-location and telecom needs. Operating with a vision to set the standard of excellence in its industry by delivering world-class services, NextLevel Internet survived the hardships of the 'dot-com' bust and has remained highly profitable during today's tough economic times. NextLevel Internet continues to be a viable local employer with revenues growing in the double and triple digits since its inception.

"When we began NextLevel Internet 10 years ago, I found the term Internet Service Provider to be highly ironic. The word 'service' is included in the description; however, many small to mid-sized businesses were receiving terrible 'service' from their large ISPs and telecom providers," said Jerry Morris, general manager and founder of NextLevel Internet. "Our mission was simple; offer our clients exceptional Internet technology with unsurpassed customer service. I'm proud to say that this approach has withstood the test of time when looking at our growing list of highly satisfied business customers."

Expanding the company's product portfolio from the foundation of managed B2B co-location, Internet and data services, NextLevel Internet introduced its flexible hosted VoIP service, NextLevel Voice(TM). NextLevel Voice provides small and medium-sized organizations with the advanced features and security of a sophisticated Private Branch Exchange (PBX) system for a fraction of the capital and monthly cost, with unsurpassed ease of use and zero system maintenance fees.

"Offered as cost effective alternative to the integrators, cable and phone companies, the introduction of NextLevel Voice has allowed us to establish the company in new markets and territories," continued Morris. "Historically, we have been Southern California focused, but are expanding as we now maintain multiple national and international customers with our NextLevel Voice offering. We look forward to celebrating our next anniversary and are energized to explore growth opportunities in the future."

NextLevel Voice is built upon NextLevel Internet's voice-prioritized Clear Channel Voice system, allowing the network to carry voice traffic in the same capacity as it does data traffic. The Clear Channel Voice foundation allows small to medium businesses to quickly and confidently support between 5 and 200+ users. NextLevel Voice is a cost-effective alternative to purchasing, managing, and supporting an obsolete PBX or hybrid key system.

"As a first-responder, we needed a high availability voice solution that was flexible and secure enough to handle our interoffice communications, as well as our client calls," said Eric Fleming of Golden Hour Data. "With NextLevel Voice, we have been completely satisfied with the service since it was installed."

For more information on NextLevel Internet's managed business class VoIP, Internet, co-location and data services, please visit www.nextlevelinternet.com.

About NextLevel Internet
Founded in 1999, NextLevel Internet is a business-to-business voice, Internet, co-location, and managed data services provider that matches its customers' needs with the highest quality deliverables and customer service available. The company specializes in providing service to companies whose loss of Internet connection will result in the loss of life, money, or reputation.

NextLevel Internet provides only the best clear channel connectivity direct to a fully redundant Tier 1 Internet backbone with unbeatable value. NextLevel Internet is managed and operated 24/7 by seasoned Internet and data professionals who understand that impeccable service is paramount. Certified engineers (CCNA(TM), CCNP(TM), MCSE(TM)) and highly trained personnel handle all client requests from complex design and build-out to simple routing, DNS, IP allocation, router replacement, and tail circuit issues directly and immediately. NextLevel Internet monitors its network connections through its Network Operation Center (NOC) 24x7x365 using active and passive polling systems.

For more information on NextLevel Internet, call 858-836-0703 or visit www.nextlevelinternet.com.

SOURCE NextLevel Internet, Inc.


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