ATLANTA, October 11 /PRNewswire/ --
- Noble Systems Founder & CEO is Honoured for Outstanding Achievements inthe Contact Centre industry
James K. Noble, Jr., Founder & CEO of Noble Systems Corporation, waspresented with the Pioneer Award by the American Teleservices Association.The award was presented this week at the ATA's 2006 Annual Convention andExpo.
The ATA Pioneer Award recognises individuals who have made significantcontributions to the teleservices industry. The ATA selected Mr. Noble forhis dedication to the contact centre industry through the development ofinnovative technologies and services to support the inbound and outboundmarketplace both domestically and internationally, as well as for hisleadership role in promoting the contact centre industry and supporting theATA's legislative efforts.
James K. Noble, Jr., has spent his entire career in the call centreindustry, originally with divisions of Time Life and The Hearst Corporation,where he held a variety of operational and management positions. Afteropening and managing his own call centres and identifying a need for callprocessing automation, Mr. Noble worked to develop the first Noble solution.Mr. Noble founded Noble Systems Corp. in 1989 to sell and support hisinnovative technology. In addition, Mr. Noble has founded or co-foundedseveral call centre outsourcing companies. Mr. Noble is an active participantin many customer contact organisations, including the American TeleservicesAssociation, the Direct Marketing Association, and ACA International, amongothers.
Tim Searcy, CEO of the American Teleservices Association, states, "JimNoble has been a leader in this industry for virtually as long as ateleservices channel has existed. His tireless efforts to improve thetechnology and to deliver superior results for his clients coupled with hisstrong belief in the business have been an inspiration to me and many others.Jim is a perfect addition to the tradition of the Pioneer Award winners."
About ATA
The American Teleservices Association (ATA) represents the call centres,trainers, consultants and equipment suppliers that initiate, facilitate, andgenerate telephone, Internet, and email sales, service, and support. Callcentres offer traditional and interactive services that support thee-commerce revolution, provide specialised customer service for Fortune 500companies, and generate annual sales of more than US$500 billion. The ATAsupports its members' interests through lobbying for teleservices issues,providing advanced professional education opportunities, defending theteleservices industry in the public realm, and acting as the industry'sinformation clearinghouse.
About Noble Systems(R)
Noble Systems Corporation (NSC) is a global leader in contact centretechnology solutions, providing innovative products since 1989. Tens ofthousands of agents at hundreds of client installations worldwide conductbusiness using the award-winning Noble platform for inbound/outbound/blendedcommunications. The scalable, integrated Noble solution includes advanced ACDand predictive dialling; unified contact processing for voice, email, andweb; and integrated IVR, digital recording, messaging, qualitycontrol/monitoring systems, scripting, and real-time reporting and managementtools. Based in Atlanta, GA, NSC is a part of the world's largestteleservices organisation, with operations in over 30 countries.www.noblesystems.co.uk
Noble, Noble Suite, Noble Systems, and the N-logo are trademarks of NobleSystems Corporation.
Web site: http://www.noblesys.com http://www.noblesystems.co.uk
Noble Systems Corporation
Colin Chave, General Manager EMEA of Noble Systems UK Ltd, +44(0)118-929-8060, or cchave@noblesys.com; or Lee Allum, VP Marketing of Noble Systems Corporation (US), +1-404-851-1331, or lallum@noblesys.com
