BERKELEY, Calif., May 21 /PRNewswire/ -- ClickStream Technologies, the leader in PC activity metrics, recently partnered with Adobe in a study to determine how users interact with Adobe products. Application usage information was collected with the expressed permission of Adobe customers and analyzed using the patent-pending ClickSight(TM) technology.
"ClickStream Technologies has given us new insight into how our products are used. This allows us to target user research, focus marketing and development on the right areas, and enhance the user experience," revealed Sharma Hendel, Senior User Researcher at Adobe. This is the second study ClickStream has conducted for Adobe.
"Adobe's user-oriented approach to software design is a perfect match for our technology," said Cameron Turner, CEO of ClickStream Technologies, adding "we are pleased to have been selected by Adobe to provide software usage analysis, and even more thrilled that the rigorous demands of the study resulted in new uses of our technology." Turner, an innovator of user-centered software design, founded ClickStream Technologies in 2003 to bring developers into direct contact with the needs of end-users.
For the Adobe study, ClickStream employed their patent-pending technology, ClickSight(TM), a small software application that can be downloaded onto the PCs of study participants to collect their application usage data. The information is then compiled into metrics that show software designers how users interact with their products, and also help to identify problem areas. ClickSight(TM) is always downloaded on a voluntary basis and with the expressed consent of the user.
John Nack, Photoshop product manager, described ClickSight as "a great (and pretty painless) way to help improve the tools that thousands of people use every day." A new version of Photoshop was released in March 2007 as part of Adobe's much-anticipated Creative Suite 3.
About ClickStream Technologies
About Adobe Systems, Incorporated
ClickStream Technologies
