DUXBURY, MA -- 05/16/08 --
With its second annual survey of conferencing
and collaboration channel partners, Wainhouse Research has published a
report documenting attitudes, interests, and opinions of resellers and
channel partners. Highlights of the online survey filled out by 151
channel partner employees include:
-- While the relative interest in many product categories appears to be
unchanged since October 2006, interest is much stronger in specific
categories including Telepresence (+22%), Presence/IM (+16%), Telephony/PBX
systems (+15%), and Unified Messaging (+14%).
-- Interest in integrating video with telephony systems is only slightly
stronger than integrating collaboration solutions with Microsoft OCS (83%
interest vs 80% interest); while integrating collaboration solutions with
Lotus Sametime ranks lower (58% interest).
-- Cisco, Tandberg, Polycom, Microsoft, and IBM Lotus are the top-ranked
suppliers on key channel program parameters including reliability, account
management, technical support, partner training, discount plans, and
co-marketing programs.
These findings along with many others on videoconferencing and
collaboration are in the full report "Rich Media Metrics: Unified
Communications and Videoconferencing Channel Partners" which is available
now at http://www.wainhouse.com/reports. The 26-page report in pdf format
is $2,495.
The Wainhouse Research Rich Media Metrics program is a series of surveys
intended to measure customer attitudes, preferences, and buying/deployment
trends across a wide variety of conferencing and collaboration issues with
channel partners (Q1), unified communications users (Q2), service provider
customers (Q3), and videoconferencing users (Q4).
Contacts:
-- Editorial: Andy Nilssen, Senior Analyst and Partner, andyn@wainhouse.com
-- Report sales: Sara Fargo, Client Services Manager, sfargo@wainhouse.com
-- Press: Heather Fiedler, Marketing Assistant, hfiedler@wainhouse.com
About Wainhouse Research
Wainhouse Research (http://www.wainhouse.com) provides strategic guidance
and insight on products & services for Real-Time Unified Communications.
The global client base includes established and new technology suppliers
and service providers as well as enterprise users of voice, video,
streaming, distance education, and web collaboration solutions.
URL http://www.wainhouse.com/prrmm08a.html
Contacts:
Editorial:
Andy Nilssen
Senior Analyst and Partner
Email Contact
Report sales:
Sara Fargo
Client Services Manager
Email Contact
Press:
Heather Fiedler
Marketing Assistant
Email Contact
