FREMONT, CA -- 11/09/09 --
Network Equipment Technologies, Inc. ("NET")
(NASDAQ: NWK) announced today that it has contracted GlassHouse
Technologies, a global provider of independent IT infrastructure consulting
services, for global service and support of NET's VX Series. The VX Series
is a fully integrated multi-service voice switch that provides
high-performance VoIP communications for enterprise Microsoft Office
Communications Server 2007 (OCS) deployments.
GlassHouse was selected for their ability to provide on-site service
anywhere in the world through its wide geographical coverage and global
service dispatching capability. The company's team of more than 32,000
engineers, along with its guarantee of a four hour response window, were
key factors in NET's decision. Further, GlassHouse's commitment to
pro-active follow-up and attention to customer service led to NET's choice
to contract with them for this critical portion of NET's business.
"The unified communications market is emerging globally. Our ability to
easily integrate new VoIP technologies into existing voice networks in any
environment in any location is critical to our success. Teaming with
GlassHouse will help us to provide our customers the highest quality
service and support for their deployments," said Pete Patel, NET's Vice
President, Global Operations. "GlassHouse has the expertise and bandwidth
to provide our customers with the best on-site technical support available,
and we are pleased to be working with them."
"We are pleased to support NET's VX Series worldwide," said Brian Ritchie,
SVP of Support and Managed Services at GlassHouse. "GlassHouse's seamless
integration into NET's business provides predictable and manageable support
services. In addition, our global reach supports NET's commitment of
providing superior customer support."
About Network Equipment Technologies, Inc.
Network Equipment Technologies, Inc. (NET) provides network and VoIP
solutions to enterprises and government agencies that seek to reduce the
cost to deploy next generation unified and secure communications
applications. For a quarter of a century, NET has delivered solutions for
multi-service networks requiring high degrees of versatility, security and
performance. Today, the company's broad family of products enables
interoperability and integration with existing networks for migration to
secure IP-based communications. Broadening NET's voice solutions, Quintum
Technologies, now a part of NET, is a VoIP innovator whose applications
bring the reliability and clarity of public telephone networks to Internet
telephony and unified communications. NET is headquartered in Fremont, CA
and has 14 offices worldwide including the US, the UK, France, the Middle
East, China, Japan, Australia, and Latin America. The company sells its
solutions through a direct sales force and an international network of
resellers and distributors. For more information, visit www.net.com.
About GlassHouse
GlassHouse Technologies is a global provider of data center infrastructure
consulting services. Focused on data center consolidations, virtualization,
security, storage, data protection and managed services, GlassHouse
consultants offer a vendor-independent approach to architect, implement and
operate IT environments that drive high performance and agility through
cloud computing and a service provider model.
GlassHouse transforms infrastructures to deliver high value services that
align to business needs, enabling cloud computing and accelerated return on
investments while mitigating operational inefficiencies and risk. This is
provided through Transom, a unique delivery framework comprised of
proprietary software tools, methodologies and domain expertise. Visit the
GlassHouse blog for expert commentary on key data center issues facing
today's enterprises and follow us on twitter at #GlassHouse_Tech.
Trademarks used herein are the property of their respective owners.
NET Contact:
Leigh Salvo
Email Contact
+1 510 647 8870
