LONDON, March 18 /PRNewswire/ --
- Ecommerce Integration Opens New eBay Channel to NetSuite's UK
E-Tailers, Distributors, Manufacturers and Retailers
NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated
business management software suites that include Accounting / Enterprise
Resource Planning (ERP), Customer Relationship Management (CRM) and Ecommerce
software for small and mid-sized businesses and divisions of large companies,
today announced that it has added the ability for its customers to manage
online sales with eBay from within the NetSuite on-demand business software
suite, providing businesses in the UK a complete ecommerce solution to sell
items on eBay while seamlessly using NetSuite to run and manage their core
business processes.
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The NetSuite eBay integration allows sellers to sell on eBay almost as
easily as they do on their own web store or with their internal sales
teams. Additionally, it offers more extensive capabilities for users to
manage all business operations such as inventory management, warehouse
management, accounting, direct sales, telesales, keyword marketing, email
marketing and site hosting. For more information about the NetSuite eBay
listing management capabilities, please visit http://www.netsuite.com/ukebay.
NetSuite delivers functionality integrated with eBay to address the needs
of growing online store businesses, including the ability to:
-- Push products to eBay.com and eBay Stores directly from the NetSuite
product catalogue with the appropriate listing categorisations and
pricing (Starting, Reserve and Buy It Now) to maximise visibility and
placement.
-- Initiate Chinese or Dutch auction-style listings while specifying
scheduling, duration, promotions and more.
-- View all live listings within NetSuite including details on how the
bidding is progressing and when the listing is set to close.
-- Receive web store orders from eBay buyers automatically after the
listing closes and a sale takes place -- this automatic import creates
both a customer record within NetSuite along with a sales order which
flows seamlessly through to the fulfilment and shipping processes.
-- Automatically lower an item's available inventory when it has been
sold through eBay and update the customer's purchase history,
permitting future up-sell and cross-sell marketing campaigns to be
targeted to that customer.
As eBay sellers grow from a home business to a small-to-medium sized
business, manual processes that sufficed during their inception can begin
to hamper the quality of customer service that served to fuel their initial
growth. Listings management, inventory management, fulfilment and
personalised 24x7 customer service become increasingly important for an
ecommerce business to fully benefit from the eBay community's reach to
potential customers. With the new NetSuite solution, these key ecommerce
business processes are automated and streamlined, which can help eBay
businesses to grow sales faster without corresponding growth in costs and
company size.
For already established e-tailers, distributors, manufacturers and
retailers who have not yet begun utilising eBay as a sales channel, the
challenges include optimising listings and listing management. The
listing process takes time and knowledge of the market, and integrating their
inventory management and order management systems for fulfilment manually
often can be difficult and time consuming.
The NetSuite solution with eBay sales management capabilities is designed
to address these challenges, opening up a whole new avenue of doing
business. Established businesses can use the same product catalogue for eBay
as they do in other areas of their operations, such as direct sales or
telesales. For instance, distributors selling in a B2B model can now list
excess inventory on eBay and open up a new B2C sales channel. eBay listings
are managed centrally in NetSuite with easy-to-use interfaces that eliminate
duplicate data entry. In addition, orders resulting from eBay sales flow
seamlessly back into NetSuite for processing and shipment.
"The combination of the eBay marketplace and NetSuite's on-demand
business management software suites, especially with NetSuite's ERP
capabilities, provides more support for an ecommerce merchants' business
operation," said Craig Sullivan, VP of International Products for
NetSuite. "With such an extensive solution, merchants do not need to spend
time and money to tie different software applications together to run their
online store business; one solution from NetSuite does it all."
"We built the foundation of our business with NetSuite three years ago,
and now the new NetSuite-eBay and PayPal integration is going to takes us
to the next level," said Vernon Yerkess, Managing Director of
Cleverboxes.com, an online retailer of Hewlett-Packard servers and other
hardware, based in Accrington, Lancaster, UK. "Only about 5 per cent of our
business has been on eBay, but our strategy is to use this new NetSuite
integration to help increase that to about 20 per cent. We now have the full
audit trail in NetSuite of our eBay-PayPal customers. And practically
speaking, we can put as many products in there as we want. We expect that
this will absolutely help to increase business for us."
Pricing and Availability: Available in the UK immediately as an add-on
module for both NetSuite Ecommerce Editions, starting at GBP60 per month.
About NetSuite
NetSuite Inc. is a leading vendor of on-demand, integrated business
management software suites that include Accounting / Enterprise Resource
Planning (ERP), Customer Relationship Management (CRM) and Ecommerce
software for small and mid-sized businesses and divisions of large companies.
NetSuite enables companies to manage core business operations in a single
system. NetSuite's patent-pending "real-time dashboard" technology provides
an easy-to-use view into up-to-date, role-specific business information.
NOTE: NetSuite and the NetSuite logo are registered service marks of
NetSuite Inc.
Web site: http://www.netsuite.com
NetSuite Inc.
