ATLANTA - (Business Wire) Fulfilling its promise to provide broadband and cable operators with the means to maximize potential business and commercial service revenue opportunities, Integrated Broadband Services (IBBS) today introduced Mike Griffith as its Vice President and General Manager for Commercial Services. The newly appointed Mr. Griffith will be charged with assisting IBBS’ more than 230 operator customers take advantage of what industry analysts predict is a $35 billion market in the U.S., as well as introducing these services to other broadband providers worldwide. Sandra Jimenez, IBBS vice president of sales and marketing, commented, “Business services possess unlimited potential for cable operators to evolve and to solidify new revenue streams. We are thrilled to have Mike Griffith on our team, as he has the necessary experience to help our customers maximize this burgeoning opportunity and to lead them to new frontiers during this time of economic and regulatory uncertainty.”
According to Baja Vice President of Telephony, Data, & Enterprise IT, Ricky Moore – longtime IBBS customer, “Baja Broadband has made a strategic decision to aggressively capture more of the small/medium business market segment. Integrated Broadband Services is and has been an enabler for Baja Broadband to address the needs and add value for its customers. Baja Broadband looks forward to bringing new services like the business broadband product suite of services that are powered by IBBS to its customers in the coming months.”
Mr. Griffith brings fourteen years of strategy and business development experience to IBBS, with a focus on driving new market entry and expansion. Prior to this role, he served as Vice President and General Manager at ChoicePoint (acquired by LexisNexis), leading the international expansion of a $150 mil division. Also while at ChoicePoint, Mr. Griffith led the Company’s overall corporate and business unit strategic development.
Launched in August 2009, IBBS’ Commercial Services offering is a direct response to the current and future demand from Independent and Multi-service operators (MSO) for tools to serve the global SMB marketplace. Operators and broadband service providers that utilize IBBS’ Commercial Services will have access to business-class support including premium levels of network monitoring and customer care. They will also be able to sell a full suite of integrated business solutions – with support from IBBS – which include hosted, value-added applications, such as email and collaboration with mobile synch, file storage and backup, managed firewall and VPN, and digital voice.
Mr. Griffith’s background also includes six years dedicated to the telecommunications and digital media markets, including as a Manager with Deloitte Consulting. He holds a BBA from Millsaps College and an MBA from Harvard Business School.
About IBBS
IBBS is a leading provider of mission-critical OSS software and services for cable operators and broadband Internet Service Providers worldwide, accounting for more than 800,000 high-speed data subscribers. The company’s diagnostic and provisioning software, network management services and tier-1 NOC, as well as its US-based call center, empower support professionals to cost-effectively monitor and service customers with a scalable, secure, fully-integrated solution that ensures maximum network uptime and lower operating expenses. Since 2001, IBBS and its customers have been providing world-class customer service and network management by using the Broadband Explorer (BBX) Provisioning and Diagnostic Software Suite and enabling the Triple Play through wired and wireless networks. IBBS is located in Atlanta, GA, with western operations in suburban Vancouver, BC.
Additional information can be found at http://www.ibbs.com or by calling 770-387-2053.
JMR Worldwide (for IBBS)
Mostafa Razzak, 212-786-6036
m.razzak@JMRWorldwide.com
