ARMONK, NY -- 08/15/08 --
IBM (NYSE: IBM) today announced that it has been
positioned by Gartner, Inc. in the Leaders Quadrant in its new Magic
Quadrant for E-Commerce(1) report.
The Gartner Magic Quadrant for E-Commerce defines Leaders as "technology
providers that demonstrate the greatest degree of support for B2B and B2C
Internet sales." According to the report, "These providers lead the market
in e-commerce by consistently demonstrating customer satisfaction, strong
support and professional services, leading to the implementation of a
successful e-commerce site." In addition, these leaders should also have
"demonstrated longevity in the e-commerce market, as well as a commitment
to new product innovations for Internet sales. In addition, leaders
represent technology providers with the strongest capability to meet
Internet selling requirements."
More than 1,000 companies worldwide, including Abercrombie & Fitch, Harry
and David, Staples and Home Depot, are using WebSphere Commerce as a
powerful platform for cross-channel, online and mobile commerce
-- supporting all of a company's business models while providing a rich,
differentiated customer experience. For example, the IBM WebSphere Commerce
solution is a critical component in Harry and David's initiative to grow
Internet sales.
"The world of e-commerce has gone through several major transformations
over the past decade and we have always tried to keep our clients ahead of
the competition," said Tom Rosamilia, general manager, IBM WebSphere.
"WebSphere Commerce provides retailers with a wide range of features and
capabilities to help sell goods and services through various channels to an
increasingly global and mobile marketplace."
WebSphere Commerce is designed to enable deployment and management of
multiple e-commerce sites through a single, unified platform, thereby
maximizing performance, scalability and adaptability. Last year, IBM
enhanced Web 2.0 functionality in WebSphere Commerce, and also added the
capabilities to track and analyze cross-channel behavior to gain insight
for sales and interactive marketing to increase conversion rates, basket
size and return visits. The latest enhancements also extend search
functionality, protect online shoppers' credit card information and ensure
compliance to the latest Payment Card Industry (PCI) security standards.
For more information, go to www.ibm.com/websphere
(1) Source: Gartner, 'Magic Quadrant for E-Commerce' by Gene Alvarez, July
18, 2008.
About the Magic Quadrant
The Magic Quadrant is copyrighted 2008 by Gartner, Inc. and is reused with
permission. The Magic Quadrant is a graphical representation of a
marketplace at and for a specific time period. It depicts Gartner's
analysis of how certain vendors measure against criteria for that
marketplace, as defined by Gartner. Gartner does not endorse any vendor,
product or service depicted in the Magic Quadrant, and does not advise
technology users to select only those vendors placed in the "Leaders"
quadrant. The Magic Quadrant is intended solely as a research tool, and is
not meant to be a specific guide to action. Gartner disclaims all
warranties, express or implied, with respect to this research, including
any warranties of merchantability or fitness for a particular purpose.
Contact:
Matt Berry
IBM
(914) 766-1715
mhberry@us.ibm.com
