SAN JOSE, Calif. - (Business Wire) Heartland Payment Systems (NYSE: HPY) has filed a court briefing in the Superior Court of New Jersey saying it now expects its merchants using VeriFone systems to contact VeriFone directly for support. Specifically, Heartland wrote:
"VeriFone is critical in serving existing customers and troubleshooting for problems with the POS terminals and credit card processing. Heartland provides troubleshooting and systems integration support for its merchants, which requires assistance from VeriFone. If Heartland were to be cut from any support, its customers would be forced to reach out directly to VeriFone, which would result in a reduction of service to the customers and an erosion of Heartland’s relationships with those customers."
Heartland merchants from coast to coast are contacting VeriFone for free continuous support. VeriFone has informed Heartland that it will cease support of VeriFone systems connected to the Heartland network at end of day, December 31, 2009.
Douglas G. Bergeron, CEO of VeriFone, said:
"We encourage ISO agents everywhere to reach out to merchants on the Heartland network and assist them in registering with VeriFone for free support. Merchants need to rely on VeriFone for continuous support of their operating system, runtime libraries, and in most cases their payment application."
VeriFone estimates that approximately 75% of Heartland merchants depend on VeriFone for their payment processing technology.
To register online, go to http://heartland.verifone.com.
To register by phone, call 1-888-887-8199.
About VeriFone Holdings, Inc. (www.verifone.com)
VeriFone Holdings, Inc. (“VeriFone”) (NYSE: PAY) is the global leader in secure electronic payment solutions. VeriFone provides expertise, solutions and services that add value to the point of sale with merchant-operated, consumer-facing and self-service payment systems for the financial, retail, hospitality, petroleum, government and healthcare vertical markets. VeriFone solutions are designed to meet the needs of merchants, processors and acquirers in developed and emerging economies worldwide.
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995 for VeriFone Holdings, Inc.
This press release includes certain forward-looking statements related to VeriFone Holdings, Inc. within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on VeriFone management's current expectations or beliefs and are subject to uncertainty and changes in circumstances. Actual results may vary materially from those expressed or implied by the forward-looking statements herein due to changes in economic, business, competitive, technological and/or regulatory factors, and other risks and uncertainties affecting the operation of the business of VeriFone Holdings, Inc. These risks and uncertainties include: the ability of VeriFone to successfully support Heartland Merchants, our ability to protect against fraud, the status of our relationship with and condition of third parties upon whom we rely in the conduct of our business, our dependence on a limited number of customers, uncertainties related to the conduct of our business internationally, our dependence on a limited number of key employees, short product cycles, rapidly changing technologies and maintaining competitive leadership position with respect to our payment solution offerings. For a further list and description of such risks and uncertainties, see our filings with the Securities and Exchange Commission, including our annual report on Form 10-K and our quarterly reports on Form 10-Q. VeriFone is under no obligation to, and expressly disclaims any obligation to, update or alter its forward-looking statements, whether as a result of new information, future events, changes in assumptions or otherwise.
VeriFone Media Relations
Editorial Contact:
Pete Bartolik, 508-283-4112
pete_bartolik@verifone.com
