New Managed Service is First Fully Outsourced Solution to Help Businesses Offload Costly, Proprietary and Unreliable File Transfer Infrastructures GAITHERSBURG, Md., Sept. 15
GAITHERSBURG, Md., Sept. 15 /PRNewswire/ -- GXS, a leading provider of
business-to-business (B2B) e-commerce solutions, today announced the
commercial availability of GXS Managed File Transfer (MFT). GXS MFT is a GXS
Managed Service designed uniquely for companies seeking secure and reliable
file exchange, especially for large or bulk files. Based on Internet
technology and open standards, GXS MFT offers its customers easy integration
with trading partners, ultimate scalability for volumes and file size growth
and visibility for auditing and tracking purposes, without the expense of
supporting proprietary protocols in-house. It enables businesses to free up IT
resources to focus on mission-critical projects that support business
objectives and reduces operational, support and maintenance costs associated
with managing disparate file transfer technologies. With GXS MFT, businesses
can consolidate all their file transfer solutions, eliminating the need for
proprietary software and gaining faster and easier trading partner on-
boarding.
GXS MFT includes secure B2B file transfer, protocol mediation, trading
community implementation, file monitoring and reports and customer/trading
partner support to alleviate typical pain points associated with on-premise
solutions. GXS MFT features several standard, widely-accepted file transfer
options including a simple-to-use, web-based file transfer environment that
supports real-time monitoring and traceability. Coupled with GXS' existing
global infrastructure and support, GXS MFT has global reach and can be used by
companies in a variety of industries including finance and insurance, retail
and consumer products, manufacturing, media and entertainment, healthcare and
life sciences, telecom services, mapping and geological services and
construction and architecture. GXS MFT supports a variety of proprietary
protocols on behalf of its customers, giving it wide flexibility and
adaptability. Atlas Products International, a market-leading data exchange
specialist, is the first company to offer GXS MFT to its customer base.
"Successful B2B integration is about choice, flexibility and security.
While basic EDI software or services meet the needs of many businesses, other
businesses -- such as banks and product design firms -- need a solution to
support their unique, file transfer needs at a price point that makes sense,"
said Allan Gray, managing director of Atlas Products International. "GXS MFT
coupled with Atlas Secure Data Exchange (SDX) gives these businesses an
affordable, large file transfer solution with digital signatures and
non-repudiation that requires little management on their part, ensuring that
they incur no additional costs for in-house hardware or personnel. We are
pleased to be adding GXS MFT to the robust portfolio of B2B services offered
by Atlas, as it will meet the needs of our customers seeking a services-based,
affordable, easy-to-manage, secure MFT solution."
The market for MFT solutions is strong and growing at a healthy rate. In a
recent report(1), "Gartner estimates that the market for MFT suites and
services is approximately $450 million and is growing at a rate of 21% to 26%
year over year. Fortunately for many of these vendors, while the overall
market for MFT solutions grows at a healthy rate, the overall pool of
enterprises needing MFT solutions grows even faster."
The management of file transfers using in-house systems presents a variety
of business challenges, especially as file sizes continue to grow. On premise,
software-based solutions often fall in one of two extremes -- expensive and
difficult to maintain or inexpensive, but lacking security and
business-critical functionality. Additionally, requirements to support a broad
set of B2B communication protocols, while managing a global trading partner
community can be both time consuming and difficult. Because GXS handles the
service end-to-end, the burden of these requirements is off-loaded from the
customer, giving them exceptional capabilities and security with very little
time and management required.
"The demand for a viable, flexible MFT service spans many industries and
file types, including banks transferring large volumes of digital check images
and manufacturers exchanging Computer-aided Design (CAD) files for
collaborative engineering," said Bobby Patrick, senior vice president of
marketing at GXS. "In-house software implementations for managed file transfer
are costly and proprietary. Due to the significant advancements in secure,
Internet-based communication protocols, such as SFTP and HTTPS, the days of
being locked into proprietary technologies are gone. By leveraging GXS' 40
years of experience in B2B, GXS MFT liberates companies from paying software
maintenance fees, maintaining their own MFT platform and keeping up trading
partner integration requirements."
GXS MFT is backed by global resources available around the clock to
support customers from initial deployment through day-to-day management,
centralized at the GXS Global Production Center which provides customers with
proactive and reactive customer support. In addition, the GXS B2B Activity
Management (BAM) team proactively monitors and tracks all transaction events
within the GXS environment and manages exception handling, escalation and
resolution on all transaction errors. The GXS Help Desk is available 24x7x365
around the world in a three-tier support model with notification and
escalation processes to efficiently and accurately address problems. Ongoing
program activities and changes are coordinated through a designated program
manager.
About GXS
GXS is a leading global provider of B2B e-commerce solutions that simplify
and enhance business process integration and collaboration among trading
partners. Organizations worldwide, including 75 percent of the Fortune 500,
leverage the on-demand services on GXS Trading Grid(R) to extend supply chain
networks, optimize product launches, automate warehouse receiving, manage
electronic payments and gain supply chain visibility. GXS Managed Services,
GXS' B2B outsourcing solution, empowers customers with the expertise,
technical infrastructure and program support to conduct B2B e-commerce with
trading partners globally.
Based in Gaithersburg, Md., GXS has an extensive global network and has
local offices in the Americas, Europe and Asia-Pacific regions. GXS can be
found on the Web at www.gxs.com.
(1) Gartner, "Magic Quadrant for Managed File Transfer," by L. Frank
Kenney, June 23, 2008.
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SOURCE GXS
