Telephone and Remote Technical Support Portal NORFOLK, Va., July 24
NORFOLK, Va., July 24 /PRNewswire-FirstCall/ -- Geeks On Call Holdings,
Inc. (OTC Bulletin Board: GOCH), a premier national provider of professional
IT solutions to small business and residential customers through its national
network of franchise and Company-owned locations under the trade names Geeks
On Call(R) and 1-800-905-GEEK(TM), announced today the launch of its telephone
and remote technical support center: CallTheGeeks.com.
CallTheGeeks.com (Call The Geeks) offers telephone and online remote
technical support service in areas where the Company has no existing on-site
operations.
Call The Geeks service consists of an initial free live online chat to
clarify and categorize computer issues, after which customers may opt for
thirty days of unlimited phone, live chat, and/or remote computer support for
a reasonable flat fee.
According to Rich Artese, Executive Vice President and Chief Operating
Officer, "The launch of our Call The Geeks service is but another critical
step in our mission: To become the leading professional provider of
rapid-response on-site IT solutions to the small business and residential
markets in the United States. Call The Geeks allows Geeks On Call to provide
telephone and remote support to customers in territories across the U.S. where
we do not currently offer on-site service."
Call The Geeks is staffed with trusted, certified technicians who must
submit to a rigorous screening process -- the same as for any on-site
employee. Support is offered to small businesses, home offices, and
residential customers. Hours of operation are Monday through Saturday, 8:00am
to 12:00am, and Sunday 10:00am to 7:00pm, Eastern Time.
About Geeks On Call(R)
Geeks On Call is a wholly owned subsidiary of Geeks On Call Holdings, Inc.
(OTC Bulletin Board: GOCH). Founded in 1999, the Company is a pioneer in the
mobile, rapid-response on-site IT service concept. Under the trade names Geeks
On Call, 1-800-905-GEEK(TM), Call The Geeks(TM), and CallTheGeeks.com(TM), the
Company's certified IT professionals service small businesses and residential
customers through its national network of franchise and Company-owned
locations. They provide computer privacy and security solutions, hardware and
network installations and troubleshooting, as well as repairs, upgrades and
consulting. Geeks On Call also co-markets through endorsed vendor
relationships with other Franchisors, who offer GOC services to their
franchisees as a value-added benefit. Over 250 independently owned and
operated franchises have been granted, with new franchise and Corporate
locations opening regularly. For more information, including franchising and
Endorsed Vendor Program opportunities, call 1-800-905-GEEK or visit
http://www.geeksoncall.com. Send an email of inquiry to
endorsedvendor@geeksoncall.com.
About Call The Geeks(TM)
Call The Geeks, a wholly owned subsidiary of Geeks On Call Holdings, Inc.,
is a telephone and remote support service provider that operates through the
online portal CallTheGeeks.com. The friendly, industry-certified professionals
of Call The Geeks provide an initial free live chat to clarify and categorize
computer issues, after which customers may opt for thirty days of unlimited
phone, live chat, and/or remote computer support at reasonable flat-rate
pricing. Call The Geeks trusted certified technicians are trained and tested
using the rigorous screening process originally established for on-site
employees. Hours of operation are Monday through Saturday, 8:00am to 12:00am,
and Sunday 10:00am to 7:00pm, Eastern Time. For more information about the
company, call 1-800-905-GEEK, visit http://www.callthegeeks.com or send an
email of inquiry to info@callthegeeks.com.
Forward-looking Statements
"Safe Harbor" Statement under the Private Securities Litigation Reform Act
of 1995: This press release contains or may contain forward-looking statements
such as statements regarding the Company's growth and profitability, growth
strategy, liquidity and access to public markets, operating expense reduction,
and trends in the industry in which the Company operates. The forward-looking
statements contained in this press release are also subject to other risks and
uncertainties, including those more fully described in the Company's filings
with the Securities and Exchange Commission. The Company assumes no obligation
to update these forward-looking statements to reflect actual results, changes
in risks, uncertainties or assumptions underlying or affecting such
statements, or for prospective events that may have a retroactive effect.
Contacts:
Investor Relations
Gerard Adams
President
Wall Street Grand LLC
(888) 925-8247
Gerard@WallStreetGrand.com
Jennifer Allesandro
Geeks On Call I/R
(757) 531-7410
jennifer.allesandro@geeksoncall.com
Media Relations
Shana Keith
Porter Novelli
(404) 995-4557
shana.keith@porternovelli.com
SOURCE Geeks On Call