FKP Architects Uses Newforma PIM Software to Enhance Client Service

FKP Architects Vice President and Chief Information Officer Bruce E. Houck said Newforma Project Center's PIM capabilities further the firm's goal to embrace all aspects of the client experience. "We aspire to what we call a '360-degree understanding' of our clients, their needs and their facilities," Houck said. "We rely on Newforma's software as a key component of our overall knowledge management system. The software helps us master the details on which our understanding of a project hinges, from the earliest stages through final steps. Because the software makes us more productive -- it has slashed the time required for file transfers, for example -- we have more time to devote to winning new business and pleasing clients."

Newforma Chief Executive Officer Ian Howell said FKP Architects epitomizes the use of project information management software as a means to enrich the larger mission of the firm. "Architects are happiest when they are designing structures or taking care of clients," Howell said. "Newforma Project Center promotes those activities by slashing administrative burdens, such as managing emails, filing documents, logging transmittals and tracking RFIs, and by mitigating risks that can sabotage client relationships, such as when information is unintentionally filed to the wrong folder on the network or an outstanding action item is overlooked."

About FKP Architects

Founded in 1937, FKP Architects is a leading, full-service design practice focused on Transforming Business by Design® in the health care, research and academic markets. Providing best-in-class architecture, interiors, equipment integration and organizational consulting, the firm works with top-tier pediatric and cancer institutions, academic medical campuses and health science centers throughout the world. With offices in Dallas and Houston, Texas, and Charlotte, N.C., FKP has completed and ongoing projects in 42 states and four foreign countries. For more information, visit www.fkp.com.

About Newforma

Newforma is a software company serving architecture, engineering and construction (AEC) organizations worldwide, and the owners they serve. Its mission is to develop and market project information management (PIM) solutions which improve responsiveness to clients, mitigate risk, streamline project execution, raise productivity and facilitate integrated project delivery (IPD). Newforma® Project Center, Newforma's flagship product, is the industry's first comprehensive PIM solution to organize and share project information, drive accountability, raise transparency and streamline project delivery processes. Newforma Project Center is currently implemented on over 230,000 projects in industry-leading AEC firms. For more information about Newforma, visit www.newforma.com, or phone +1 603-625-6212.

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