SANTA CLARA, Calif., April 3, 2008 /PRNewswire/ -- Expandable Software, Inc. today announced an assertive new offer that highlights the efficiency of its industry-leading ERP implementation process. Expandable's unique "Go Live On Time" program guarantees new customers the on time implementation of its integrated ERP system for growing manufacturers.
Expandable Software, Inc. is now offering full credit refunds for any implementation service fees where the agreed-upon ERP go live date is delayed, provided the customer meets all established milestone deliverables on time.
"For years Expandable has earned extremely high marks for its customer support organization, and this 'Go Live On Time' offer is a simple demonstration of management's confidence in our ability," stated Bob Swedroe, Expandable's CEO.
"Because we appreciate and value our customers' needs and resources we simply don't miss deployment dates," continued Swedroe. "This guarantee eliminates monetary risk by assuring that the system implementation will be on time and at the price quoted, provided the customer meets all their obligations and responsibilities."
"We are able to make our unique guarantee because we implement our ERP system with direct employees of the company who know the product and have installed it hundreds of times," said Jeannie Fitzgerald, VP of Customer Support. "Because we implement directly we are more interested in launching a successful long-term business relationship than booking endless hours of consulting."
"Many of our competitors like to talk up their support organizations, but from what I have seen we are the only ones confident enough to make a guarantee. The 'Go Live On Time' guarantee is our way of proving that the people of Expandable Software, Inc. provide the industry's most effective customer support. We are putting our money where our mouth is," stated Fitzgerald.
For details on Expandable's "Go Live On Time" offer call 1-877-713-6127.
About Expandable
Expandable Software, Inc. develops, markets and supports an enterprise resources planning (ERP) software suite designed to help fast-growing manufacturing companies maximize business performance.
Expandable's fully integrated enterprise solution achieves a low total cost of ownership by delivering long-term deployment of a single system implementation.
With its unique model of direct sales and support, Expandable minimizes implementation costs and assures expert ongoing customer support.
Expandable is located in California's Silicon Valley and is on the web at http://www.expandable.com/. For more information, contact Expandable Software, Inc., 1171 Homestead Road., Santa Clara, CA 95050. Phone: 408-261-7880. Fax: 408-247-2160. Email: sales@expandable.com.
Expandable Software, Inc.
