Latest study shows CMDB deployments maturing from planning phase to second stage, new EMA services help drive value and success BOULDER, Colo., Aug. 13
BOULDER, Colo., Aug. 13 /PRNewswire/ -- Enterprise Management Associates
(EMA) (http://www.enterprisemanagement.com), a leading IT management research
and consulting firm, today announced new research and a series of service
offerings focused on Configuration Management Database (CMDB) implementations.
The new research report, CMDB Systems Deployments in 2008 -- the Search for
Value, is complemented by a set of offerings that includes CMDB consulting
services and a one-day CMDB Requirements Workshop.
"Our new research reveals that CMDB deployments are at a fundamentally
different stage than just two years ago, as they move from the planning stage
to value-driven initiatives," explained Dennis Drogseth, vice president at
EMA. "Based on industry input, our new offerings are designed to help IT
professionals accelerate their CMDB projects through thorough assessments and
practical advice on how to effectively define and build the CMDB from the
ground level."
The goal of the new EMA research study was to capture the state of CMDB
deployments in 2008 in terms of objectives, budgets, success metrics,
functional and packaging priorities (what's working, what's not), and
best-practices advice from adopters. Drogseth and his team gathered 174
quantitative survey responses and conducted more than 15 in-depth focal
interviews with IT professionals actively involved in the planning or
deployment of their organization's CMDB. The respondents were 90 percent from
North America, but focal interviews reached out to deployments ranging from
Australia to the U.K.
Key study findings include:
-- Most CMDB deployments are less than two years underway, with 43
percent less than a year underway and 68 percent not yet in full production.
-- Fewer than 50 percent of CMDB initiatives currently have metrics in
place for governance. The relative immaturity of metrics definition was
underscored by the fact that only three-four percent of respondents had
"other" metrics to offer than those proposed in the questionnaire.
-- The top three technical concerns for CMDB deployments are "maintaining
effective CMDB performance;" "lack of in-house available architectural
expertise;" and "identification of systems of record" or trusted sources.
-- The number one answer to "what would you have done differently?" was
"We would not have used in-house development for software as much as we did."
This was followed by better detailed requirements, better process planning and
education, building a bigger team for CMDB deployment, and more attention to
communication across IT.
-- When asked about changes made that were driven from "lessons learned,"
the top four were: better requirements documentation; increasing the
commitment to the CMDB program; having higher-level management support; and
obtaining executive buy-in. Expanding the number of stakeholders came in
fifth.
Drogseth will conduct a free EMA Webinar highlighting additional key
findings from this study on August 19. To register, please visit:
http://www.emausa.com/ema_lead.php?ls=cmdbreswebpr0808&bs=cmdbresweb0808
New CMDB Service Offerings
In conjunction with the release of this new research report, EMA has
introduced several new service offerings to help IT organizations succeed with
CMDB:
CMDB Assessment Service
The eight-week CMDB Assessment Service leverages Enterprise Management
Associates' unique combination of industry knowledge, product knowledge and
proven consulting methodology to deliver a practical approach to planning and
implementing a CMDB. During the engagement, EMA CMDB experts work with IT
teams to assess their readiness to tackle a CMDB; develop specific process,
organization and technology architecture recommendations; and create an
implementation roadmap that lays out short-term wins in the context of a
long-term vision.
CMDB Solution Design Service
The EMA CMDB Solution Design Service helps IT teams establish and validate
the detailed requirements for tools, processes and people. During this
six-month engagement, EMA experts work with clients to document detailed
business and technical requirements, deliver comprehensive process definitions
and develop pilot project use cases.
CMDB Requirements Workshop
The new one-day EMA workshop -- How to Define Detailed Requirements for
your Enterprise CMDB Project -- arms attendees with the knowledge needed to
articulate the context of the CMDB at both an executive and a technical level.
Workshop attendees obtain the skills and tools to gather and create detailed
requirements needed for long-term CMDB success.
EMA also offers a free, online CMDB Solutions Center where users can
compare in-depth profiles of more than 15 leading CMDB solutions to find the
right one for their organization. Register for free access at:
http://itsolutions.emausa.com/register.php
For more information on Enterprise Management Associates' new CMDB
offerings or to purchase a copy of the report, CMDB Systems Deployments in
2008 -- the Search for Value, contact sales@enterprisemanagement.com or
+1.303.543.9500.
For more information, contact Guy Murrel at gmurrel@catapultpr-ir.com at
303-581-7760 x17.
About Enterprise Management Associates
Founded in 1996, Enterprise Management Associates (EMA) is a leading
industry analyst and consulting firm dedicated to the IT management market.
The firm provides IT vendors and enterprise IT professionals with objective
insight into the real-world business value of long-established and emerging
technologies, ranging from security, storage and IT Service Management (ITSM)
to the Configuration Management Database (CMDB), virtualization and
service-oriented architecture (SOA). Even with its rapid growth, EMA has never
lost sight of the client, and continues to offer personalized support and
convenient access to its analysts. For more information on the firm's
extensive library of IT management research, free online IT Management
Solutions Center and IT consulting offerings, visit
http://www.enterprisemanagement.com.
SOURCE Enterprise Management Associates
