SAN MATEO, CA -- 05/20/08 --
Digital Fuel®, the leader in
customer-facing Business
Service Management (BSM) software, today announced that it has won the
prestigious Telemanagement Forum's Excellence Award for Best New Management
Product for the strength of its industry-leading service management suite
ServiceFlow. The award was announced at Telemanagement
Forum's Management World 2008 in Nice, France -- a global event dedicated
to the management of information and communications services. This award,
combined with the company's triple digit year over year growth and more
than 500 companies benefiting from ServiceFlow as the backbone for managing
their Telco, IT and other business services, validates ServiceFlow as the
global standard for the world's most well run service organizations.
Trusted by more commercial service providers and global enterprises than
any other solution, ServiceFlow is setting a new standard of excellence for
service management.
The TM Forum Excellence Award for Best New Management Product recognizes
new and innovative solutions that help service providers streamline
operations, reduce operating costs, improve service quality, and increase
profitability in support of new converged services. The award focuses on
new and innovative developments in operations and business management
systems by acknowledging the positive impact of these developments on the
management of new services and improvement in business and operational
excellence.
"This category had the highest number of finalists and therefore the
hardest to win," said Martin Creaner President and CTO TM Forum. "The
life-blood of the market is innovation, new products are where innovation
gets converted into the reality that Service Providers can implement and
utilize in their operations. Congratulations to Digital Fuel on achieving
Best New Management Product."
"This is a great win for Digital Fuel," Yisrael Dancziger, CEO, Digital
Fuel stated. "Our customers know that we are dedicated to delivering true
business value and that our passion is reflected by the results we help
them attain. The TM Forum shares our passion to excel, and to be recognized
with the Excellence Award for Best New Management Product is a great
testament to the strength of the ServiceFlow solution and our ability to
help service providers decrease costs and improve overall quality of
service."
As further validation of Digital Fuel's ServiceFlow solution, customers BT
and Telus, which have both standardized on Digital Fuel's ServiceFlow to
manage business services, will contribute their insights on how OSS and
ServiceFlow enable business transformation in a session titled "OSS-centric
Business Transformation: Delivering Innovation and Customer-centricity," as
part of the Management World conference track, "Destination Transformation:
Driving the Innovation Engine." The panelists will also discuss the
underlying business, technology and architectural imperatives that are
driving the current trends in service management and how to effectively
respond to them. The panel takes place today, Tuesday, May 20 from 2:00
p.m. to 3:30 p.m.
Digital Fuel is exhibiting at
Management World in booth 20, showcasing the latest game-changing release
of its ServiceFlow software suite and how BT and Telus along with Sprint,
Arqiva, Cisco, Dell, Telefonica, O2, Siemens and other companies across the
global communications industry are leveraging the ServiceFlow solution to
provide better services at lower cost.
To learn more about the company and its ServiceFlow BSM software solutions, comprised of ServiceFlow Catalog, ServiceFlow SLM and ServiceFlow Finance visit the Digital Fuel website at
http://www.digitalfuel.com/
About Digital Fuel
Digital Fuel Technologies, Inc., is the leading provider of Service Catalog, Service
Level Management and Service Financial Management software solutions for IT,
Communications, HR, F&A in enterprises and commercial service providers.
The company's ServiceFlow business software applications manage billions in
Telco, IT and other business services at companies and governments around
the world such as British Telecom, Cisco, Computacenter, CSC, Cummins,
Dell, General Electric, IBM, Nestle, O2, Procter & Gamble, Siemens, SITA,
Sprint, Steria, Telefonica, Telus, WiPro and many others. Digital Fuel is
headquartered in San Mateo, California, USA, with offices across North
America and Europe. Learn more at www.DigitalFuel.com.
Media Contact:
Lara Sasken
+1 (415) 625-8555
fuel(at)launchsquad(dot)com
