Account Management A Breeze With On-the-Go Options BASKING RIDGE, N.J., May 20
BASKING RIDGE, N.J., May 20 /PRNewswire/ -- On the road or from home,
Verizon Wireless makes it easy for customers on summer getaways to manage
their accounts and stay connected to the nation's most reliable wireless voice
and data network.
Whether heading to the beach or the mountains, coast-to-coast Verizon
Wireless customers can simply and easily track their accounts on the road.
Customers can manage accounts, monitor voice and data usage, or make payments
whenever they choose, using just their handsets or computers:
-- PERSONAL ALERTS: Customers registered for My Verizon (formerly My
Account) online account management can set up personalized alerts to
notify them of account and billing activity to ensure they don't miss
a bill payment while traveling. Once registered, customers receive
free text messages when their bill is ready for review and when a
payment has been received. To access and register for My Verizon
alerts, customers can visit: www.verizonwireless.com/myverizon.
-- HANDSET MY VERIZON: Handset My Verizon is a free-of-charge service
that allows customers to access self-serve functionality directly from
their Mobile Web-enabled handsets. Customers can use Handset My
Verizon to check balances; check minutes, message and kilobit (data)
usage; make, manage and review payments; view current plan and
features; change voicemail passwords; locate a Verizon Wireless
Communications Store near them; and find answers to frequently asked
questions related to billing, using voice mail, roaming and traveling.
-- PAY BY PHONE: Customers away from a computer can dial *611 + Send
(airtime free) from their wireless phones or 1-800-922-0204 from any
phone, select option 1 and follow the prompts to pay by check or
credit card. Customers may choose to securely store payment
information so they can call in each month to quickly and easily pay
their bill.
-- BALANCE CHECK: Customers can dial #BAL (#225) + Send (airtime free)
from their wireless phones to hear the details of their last five
payment transactions, including the dates of payments and total
balance paid. A text message with current balance information and last
payment details, including the amount paid and the date the payment
was received, will automatically be sent to customers' wireless
phones.
-- CHECK MINUTES USED: Customers calling back home from their summer
destinations don't have to wonder about how many minutes they are
using. To hear information about minutes used, customers can dial
#MIN (#646) + Send (airtime free) from their wireless phones.
Customers will also receive a free text message detailing minutes
used.
-- CHECK DATA USAGE: To stay on top of the number of text messages sent
and received since the beginning of their billing cycle, customers can
dial #DATA (#3282) + Send (airtime free) from their wireless phones.
Customers will also receive a free text message with usage
information.
-- REGISTER FOR MY VERIZON: Of course, customers who register for My
Verizon can also track their account activity from a laptop computer
equipped with a BroadbandAccess PC card. Customers who sign up
for Verizon Wireless' green bill option can arrange automatic bill
payments and never need to check their mailboxes for their monthly
bills again.
In addition, traveling customers who would like to speak with Verizon
Wireless representatives in-person can visit any of the 2,400 company-owned
Communications Stores, kiosks and stores within Circuit City from
coast-to-coast and make changes to their account or resolve an issue, change
their mobile number, change an address, or upgrade equipment.
Verizon Wireless' ongoing investments and enhancements of its network
ensure customers stay connected from coast-to-coast. The company has invested
more than $45 billion since it was formed -- $5.5 billion on average every
year -- to increase the coverage and capacity of its national network and to
add new services. In 2007 alone, Verizon Wireless invested $6.5 billion to
expand and advance its network.
For more information about Verizon Wireless products and services, visit a
Verizon Wireless Communications Store, call 1-800-2 JOIN IN or visit
www.verizonwireless.com.
About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and
data network, serving 67.2 million customers. Headquartered in Basking Ridge,
N.J., with 69,000 employees nationwide, Verizon Wireless is a joint venture of
Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more
information, go to: www.verizonwireless.com. To preview and request
broadcast-quality video footage and high-resolution stills of Verizon Wireless
operations, log on to the Verizon Wireless Multimedia Library at
www.verizonwireless.com/multimedia.
SOURCE Verizon Wireless
