HOFFMAN ESTATES, Ill. - (Business Wire)
Advanced Technology Services, Inc. (ATS), an industry leader in delivering innovative IT solutions to some of the world
’s most respected companies including Caterpillar, Motorola, T-Systems, GE and the State of Georgia, announced today the expansion of a new proactive managed solution for resellers
– iTWatch Managed Services. iTWatch provides end-to-end monitoring and management of reseller
’s end user
’s IT infrastructure, delivering a reduction in service costs and an increase in customer satisfaction.
iTWatch remotely monitors the health of critical systems company-wide through the Internet. This provides issues and required updates in real-time allowing for immediate solutions that are handled remotely – maximizing reseller’s customer’s uptime and performance. iTWatch Managed Services consists of three pre-built packages; basic, complete or deluxe, with the option to add on additional services including data recovery, email archiving, onsite support and more. All in which the reseller can brand their own.
“This is a great opportunity for IT service providers to expand their geographical reach with fewer resources,” comments ATS IT Solutions Vice President, Bill Stuckert. “ATS provides resellers with the ability to remotely manage their customer’s IT infrastructure anywhere in the country over the Internet. ATS also has the ability to provide onsite services to those customers if a solution can not be remedied remotely. Through leveraging ATS’ technicians, our partners will have the ability to focus on maintaining their current relationships and growing their managed solution business, not fixing it.”
As a reseller of iTWatch Managed Services, all of the work has been done from the infrastructure being built, the services defined to the development of marketing material. These benefits create profitable new service models that sharpen reseller’s competitive edge in a rapidly evolving market.
To learn more about becoming a reseller of iTWatch Managed Services, email itwatchsales@advancedtech.com or visit www.atsmanagedservices.com.
About ATS
Founded in 1985, Advanced Technology Services, Inc. (ATS) leads the industry in delivering integrated IT solutions through an award-winning remote monitoring service, iTWatch™ Managed Services. iTWatch manages and supports data, networks, onsite technicians, disaster recovery, patch management, help desk and much more in efforts to assist IT providers in servicing their small, mid-sized and global enterprise clients. ATS employs over 2,300 people across the US and Mexico. ATS IT Solutions is headquartered in Hoffman Estates, IL. For more information please visit www.atsmanagedservices.com.
Warner Communications
Erin Vadala, 978-468-3076
erin@warnerpr.com
