Stockholm - A Swedish government agency said Monday it would monitor the steps telecommunications group Telia Sonera would take to avert future server crashes that wiped out some 1.8 million email messages. Telia Sonera would have to report what caused the recent server crash and what had been done to avert the problem, the National Post and Telecom Agency (PTS) said.
Earlier, Telia Sonera said it would pay 60 million kronor (9.4 million dollars) in compensation to customers who lost email messages because of a server crash. Each affected customer would also receive a gift certificate worth 200 kronor as compensation
The fault impacted the group's clients in Sweden, affecting 300,000 email accounts. Since the backup system also failed some 1.8 million email messages, the oldest dating back to December 15, were lost, the group said.
Telia Sonera spokesman Ola Kallemur said the incident was "extremely serious" and the group has appointed a review group to probe it.
Northern Europe's largest telecommunications concern was formed through the December 2002 merger of Sweden's Telia and Finland's Sonera.
